Богдана

BOHDANA SHAKHROZAN
Senior Sales Manager
Telegram: @oh_danaa Kyiv, UA

ABOUT ME
B2B Sales Manager and Account Executive specialist with nearly 5 years of experience in IT & digital service sales, outbound lead generation, client acquisition, CRM-
based pipeline management, discovery calls, proposal development, negotiation & international client communication.

KEY SALES RESULTS
Closed 10 projects at Dops.Digital, including 3 projects worth $41,272 during probation and 7 additional post-probation wins with approx. $86K+ in proposal
value | Generated 20+ qualified Upwork opportunities | Project conversion: +12% | Improved marketplace visibility from 25th to 1st page | Buyer trust metrics:
76% to 100% in 3.5 months | Client acquisition: +14%

EXPERIENCE
10/2025 - 07/2026 Senior Sales Manager
dops
Lviv, Ukraine
• Owned the sales cycle for web, UI/UX, branding, and product design projects, from lead generation and discovery to proposal
development, negotiation support, deal closure, and transition to delivery. Generated 20+ qualified Upwork opportunities and closed
10 projects in total, including 3 projects worth $41,272 during probation and 7 additional wins across website design/development, e-
commerce UX, brand identity, packaging, and digital collateral. Improved the CEO’s Upwork profile visibility from page 25 to page 1
and buyer trust metrics from 76% to 100% within 3.5 months.

01/2025 - 07/2025 Sales Manager
Incode Group
Kyiv, Ukraine
• Increased project conversion by 12% through improved opportunity selection, proposal quality, talent positioning, and client
engagement. Managed lead generation, outbound outreach, introductory calls, qualification, and commercial-to-technical coordination
for qualified opportunities.

03/2021 - 07/2024 Sales Manager
Lambda Team
Dnipro, Ukraine
• Secured 9 long-term clients from the USA and Europe, built a customer database from scratch, and increased client acquisition by 14%
through outbound outreach, introductory calls, needs analysis, and tailored commercial offers.

ADDITIONAL EXPERIENCE: SALES OPERATIONS & PROJECT COORDINATION
11/2024 - 12/2024 Junior Project Coordinator
INFUSE
• Completed 5 B2B sales cases and earned 3 certifications in discovery, negotiation & pipeline management, strengthening structured
sales methodology and qualification skills.

08/2024 - 10/2024 Junior Project Manager
AIMerch
• Supported sales funnel tracking, market research, KPI monitoring, and stakeholder coordination, strengthening operational
understanding of sales and delivery workflows.

LANGUAGES
English C1 French B2

SKILLS
Sales skills:

Lead Generation , Outbound Outreach , Discovery Calls , Needs Analysis , Negotiation , Pipeline Management , Proposal Writing ,

Client Relationship Management , Stakeholder Communication , Objection Handling

Tools:

Pipedrive , Jira , Confluence , Trello , ClickUp , Notion , Google Sheets , Slack , Zoom , Microsoft Teams , Canva , Figma ,

Crunchbase , Glassdoor , Xing , LinkedIn , Zoho CRM

EDUCATION
09/2019 - 07/2020 Master 1 Études européennes et internationales
Université Paul Valéry Montpellier III, France

09/2015 - 06/2019 Bachelor’s in International Relations with Honors
Dnipro National University, UA