Ірина

IRYNA HRYHORCHUK
JUNIOR PROJECT MANAGER / PROJECT COORDINATOR
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Lviv, Ukraine
PROFILE
IT professional with 8+ years of experience in web and mobile projects. Worked as Senior and Lead QA, with strong experience in team leadership, customer communication and project processes. Led teams of up to 8 people, mentored team members, took part in pre-sale activities and worked directly with customers. Experienced with Scrum and Kanban, client demos and presentations, project health checks, planning and day-to-day delivery. Now moving into a Project Manager / Project Coordinator role.
CORE PROJECT MANAGEMENT SKILLS
• Project coordination and delivery support; SDLC understanding
• Scrum and Kanban; sprint-based collaboration and day-to-day work with Jira / ClickUp
• Stakeholder and customer communication; demos and status communication
• Team leadership, mentoring, interviewing, and performance feedback
• Risk and quality management; delivery health checks and process improvement
• Requirements clarification, documentation, prioritization support, and cross-functional collaboration
• Technical background: REST API, SQL, mobile/web testing, analytics, debugging tools
RELEVANT EXPERIENCE
Senior QA Engineer | NEWSOFT | Feb 2023 - Present
Mobile application for iOS and Android
• Coordinate QA activities within the product delivery flow and collaborate with cross-functional team members.
• Communicate product status, issues, and quality risks; perform customer-facing demo presentations.
• Work with ClickUp and product/technical tools to track work, investigate issues, and support delivery decisions.
• Perform UI, analytics, accessibility, and integration-focused testing, bringing a strong technical perspective to project coordination.
Lead QA Engineer | SOFTSERVE | Sep 2021 - Dec 2022
Telehealth
• Led a QA team and coordinated team workload, priorities, mentoring, and day-to-day delivery activities.
• Conducted interviews, onboarding/mentoring, and performance appraisals for QA engineers.
• Performed delivery-project health checks, identifying process and quality risks and recommending improvements.
• Worked closely with customers and delivered product/demo presentations, translating technical details into clear stakeholder communication.
• Created and maintained project documentation and contributed to predictable delivery in an Agile environment.
• Speaker at SoftServe QM Week 2022.
Senior QA Engineer | CONSCENSIA | Apr 2021 - Sep 2021
Online booking application for dental clinics
• Set up the testing process from scratch, defining workflow, documentation, and quality checkpoints.
• Worked directly with customers and conducted demo presentations.
• Supported release readiness through API testing, issue analysis, and transparent communication of risks.
QA Engineer | PERFECTIAL | Dec 2019 - Mar 2021
Real estate web platform
• Owned QA activities on the project and independently organized testing priorities and documentation.
• Mentored a QC trainee and supported knowledge transfer within the team.
• Prepared test strategies and presented product results/demos to the client.
QA Engineer | SOFTSERVE | Dec 2017 - Dec 2019
Printing web platform and onboarding tool
• Worked in Agile product teams on web, mobile, and tablet solutions.
• Performed SQL and REST API testing and maintained clear test and defect documentation.
• Collaborated with developers and other team members throughout the development lifecycle.
Trainee QA Engineer | QA GROUP | Jun 2017 - Oct 2017
DocNoc - appointment tool for patients
TOOLS & METHODS
Scrum, Kanban, Jira, Zephyr, Xray, ClickUp, TestRail, Postman, Swagger, MS SQL Server, MongoDB, Charles, BrowserStack, Firebase, Android Studio, Xcode, TestFlight, Shopify, Microsoft Visio, Draw.io
EDUCATION & LANGUAGES
Master's Degree, Law - Ivan Franko National University of Lviv
Ukrainian - Native | English - Upper-Intermediate | Polish - Upper-Intermediate