Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20498866/

Work experience

Quality assurance specialist

from 07.2026 to 10.2026 (4 months)
Lionbridge, Remote (IT)

Test and evaluate Microsoft Copilot responses in Turkish and Azerbaijani for factual accuracy, natural phrasing, and tone.
Grade model outputs based on detailed project guidelines and flag logical errors, unnatural wording, or policy violations.
Log common mistakes and edge cases to help engineering teams improve overall model quality.

Customer support specialist

from 07.2025 to 07.2026 (1 year)
WeJoy, Remote (IT)

Reviewed Turkish audio files and written player messages to ensure community safety and service quality standards.
Handled daily player inquiries, resolved complaints, and helped maintain high player satisfaction (CSAT).
Flagged recurring player issues and shared feedback with the customer service and product teams to update support scripts.

Quality assurance specialist

from 03.2025 to 12.2025 (10 months)
RWS, Remote (IT)

Listened to and audited Turkish voice recordings and audio dialogues to evaluate agent tone, clarity, and guideline adherence.
Reviewed simulated customer support scenarios, checking how well objections were handled and whether scripts were followed.
Handled marketing transcreation for the Turkish audience and prepared weekly quality feedback notes.

Quality assurance specialist

from 10.2024 to 04.2025 (7 months)
Hansem, Remote (IT)

Reviewed and rated Azerbaijani AI responses for correctness, relevance and natural language flow.
Provided clear notes on awkward phrasing, grammatical mistakes, and contextual errors.

Data annotator

from 09.2024 to 06.2025 (10 months)
Alignerr, Remote (IT)

Evaluated Turkish conversational responses and Python code solutions, checking for logical reasoning, syntax correctness and factual accuracy.
Graded outputs against strict technical and linguistic guidelines, flagging code errors, edge cases and unnatural phrasing.
Documented repeated data and formatting bugs to improve model training accuracy and output reliability.

English translator

from 02.2024 to 09.2024 (8 months)
Centrific, Remote (IT)

Performed MTPE (post-editing) and quality checks on content covering e-commerce, gaming/betting, and tech.
Made sure translations into Azerbaijani and Turkish read smoothly and stayed culturally accurate.

English translator

from 10.2023 to 05.2024 (8 months)
EWAN, Remote (IT)

Translated medical device manuals and pharmaceutical leaflets from English to Azerbaijani with high accuracy.
Followed strict medical terminology guides and regulatory standards to prevent errors.

English teacher

from 08.2021 to 06.2023 (1 year 11 months)
Freelance, Remote (Individuals)

Taught General English and exam preparation courses, focusing on practical speaking and communication skills.
Tracked student progress, shared regular feedback, and helped learners speak more naturally and confidently.

English translator

from 04.2018 to 01.2026 (7 years 10 months)
Freelance, Remote (Individuals)

Provide translation and proofreading services (EN/TR/AZ) for local and international clients across technical and medical topics.
Consistently deliver projects on time and follow client-specific style guides.

Education

University of the People

Bachelor of Computer Science, Kyiv
Unfinished higher, from 2025 to 2027 (2 years)

Azerbaijan Medical University

Pharmacology, Kyiv
Higher, from 2013 to 2017 (4 years)

Knowledge and skills

• Purposefulness
• Creation of test documentation
• Adaptability
• Competent oral and written language
• Written translation
• JavaScript
• Python
• Understanding of client-server architecture
• Agile
• Conflict-free
• CSS
• SQL
• Ability to work in multitasking mode

Language proficiencies

• Azerbaijani — fluent
• Turkish — fluent
• English — fluent