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Kyrylo
Copywriter
- Considering positions:
- Copywriter, Availability, Incoming calls specialist
- Age:
- 23 years
- City of residence:
- Chernihiv
- Ready to work:
- Chernihiv, Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/20513674/
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KYRYLO PIENIAIEV
CUSTOMER CARE SPECIALIST
CONTACT PROFILE
[open contact info ](look above in the "contact info" section) Skilled copywriter, have a natural talent for supporting customers and
convincing them to use a software/product. Stress-resistant. Detail-
[open contact info ](look above in the "contact info" section) oriented. Intellectually curious. Proactive. Strong understanding of
American culture and customer-service expectations. Typing speed:
Shevchenko St. 9A, 255 characters per minute. Comfortable taking ownership and leading
Chernigiv projects independently.
[open contact info ](look above in the "contact info" section)
pieniaiev WORK EXPERIENCE
Homeland Transport Inc. 2022-2025
EDUCATION
Availability and Inbound Calls Specialist
2009-2020 Expand on searching the available vehicles to dispatch,
CHERNIHIV SECONDARY therefore, increasing profit margins by 15%
SCHOOL NO. 3 Manage over 1000 active drivers, helping reduce the
workload of an entire department by 40%
High school diploma Resolved driver inquiries by referring calls to the appropriate
department and, when appropriate, independently resolved
issues
LANGUAGES Prioritized over 100+ of inbound requests per day while
Fluent Russian maintaining accuracy, responsiveness, and service quality.
Fluent Ukrainian
Proficient English
SKILLS
Customer Service
Project Management
Copywriting
Social Media Marketing
Software Sales
Problem Solving
Tiime management
CUSTOMER CARE SPECIALIST
CONTACT PROFILE
[
convincing them to use a software/product. Stress-resistant. Detail-
[
American culture and customer-service expectations. Typing speed:
Shevchenko St. 9A, 255 characters per minute. Comfortable taking ownership and leading
Chernigiv projects independently.
[
pieniaiev WORK EXPERIENCE
Homeland Transport Inc. 2022-2025
EDUCATION
Availability and Inbound Calls Specialist
2009-2020 Expand on searching the available vehicles to dispatch,
CHERNIHIV SECONDARY therefore, increasing profit margins by 15%
SCHOOL NO. 3 Manage over 1000 active drivers, helping reduce the
workload of an entire department by 40%
High school diploma Resolved driver inquiries by referring calls to the appropriate
department and, when appropriate, independently resolved
issues
LANGUAGES Prioritized over 100+ of inbound requests per day while
Fluent Russian maintaining accuracy, responsiveness, and service quality.
Fluent Ukrainian
Proficient English
SKILLS
Customer Service
Project Management
Copywriting
Social Media Marketing
Software Sales
Problem Solving
Tiime management
More resumes of this candidate
Considering positions: Customer care specialist, Customer Care representative
50 000 UAH
Chernihiv
Secondary education · Full-time
- Availability/Incoming calls, Homeland Transport, 2 years 10 months
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The candidate's resume is posted at https://www.work.ua/resumes/20513674/