Ariana

KALENYK ARIANA
CUSTOMER SUPPORT SPECIALIST

Харків [open contact info](look above in the "contact info" section) Telegram [open contact info](look above in the "contact info" section)

ABOUT ME

I am a responsible and creative person who is always eager to learn and discover new
things. I enjoy inspiring projects, bringing them to life with color and energy, and
finding solutions that make work both meaningful and effective. My experience in
design helps me approach tasks creatively, while my drive for growth pushes me to
constantly improve my skills. Passionate about continuous learning and exploring
emerging fields, including working with 3D. I want to explore the field of Customer
Support, where I can combine attention to detail, a genuine desire to help, and the
ability to connect with people, creating a positive experience for clients.

KEY COMPETENCIES

Experience in UI/UX and web design Ability to manage data and organize workflows

Creative approach to tasks and attention to detail Quick learner, open to feedback and improvement

Communication and interpersonal skills Multilingual support (Ukrainian, English)

PROFESSIONAL EXPERIENCE

Customer Support (Chat Operator)
Remote | 2025–2026
Assisted customers via online chat, providing timely and clear responses

Helped resolve issues and guided users through processes

Strengthened communication skills and ability to handle multiple requests simultaneously
Freelance Designer Remote work
Remote | 2023–2026
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Created UI/UX and web design pro ects for individual clients

Developed creative solutions that improved usability and visual appeal
Collaborated with clients to understand needs and deliver tailored results

EDUCATION & CERTIFICATIONS
Bachelor Degree. Speciality of Applied Linguistics UI/UX Design Fundamentals - 2024
Kharkiv Aviation Institute (KhAI) Frontend Development Bootcamp - 2025

SKILLS

Customer Communication & Support
Data Management & Organization
UI/UX Design, Web Design
Figma, Photoshop
Blender
Multilingual: Ukrainian (native), Russian (fluent), English (intermediate)