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Operations manager

Considering positions:
Operations manager, Project-менеджер, продукт-менеджер, Production manager, Team leader
Age:
24 years
City:
Kyiv

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IVAN HUSHCHYN
OPERATIONS & PROJECT MANAGER
Kyiv, Ukraine | [open contact info](look above in the "contact info" section)| [open contact info](look above in the "contact info" section)
LinkedIn: ivang19 | Telegram: @ivhushwork
PROFILE
I help fashion and retail brands scale operations by coordinating production, e-commerce, and
cross-functional launches – from seasonal collection planning at KATSURINA to pop-up
execution and vendor coordination. Experienced in building workflows that align teams,
managing Shopify/BAS/KeyCRM integrations, and delivering projects end-to-end across
production, sales, and retail.
PROFESSIONAL EXPERIENCE
KATSURINA – Operations & Projects Partner – Kyiv, Ukraine Apr 2025 – Feb 2026
Owned project timelines, priorities, task allocation and follow-ups across multiple
parallel initiatives.
Coordinated seasonal collection launches, production planning, stock preparation and
operational execution.
Managed vendors, contractors and external partners across collaborations, events and
retail projects.
Led operational delivery of pop-ups, relocations and new space launches.
Built internal workflows and reporting structures to improve cross-team coordination
and execution.
KATSURINA – Product & Operations Manager | Acting COO Mar 2026 – Aug 2026
Led weekly operations across production, sales, creative, e-commerce and retail teams
Built and managed production programs for seasonal collections and drops.
Managed commercial and e-commerce operations, including sales planning, Shopify /
BAS / KeyCRM integration, stock availability and technical implementation.
Led cross-functional launches and partnerships from product planning and production
to logistics and execution.
Built and developed the corporate orders direction end-to-end, managing client
communication, costing, proposals, production coordination, and logistics.
Oberemky – Project Manager – Kyiv, Ukraine Jun 2024 – Mar 2025
Managed planning and execution of charity events and partner activations.
Coordinated budgets, logistics, schedules, routes and operational preparation.
Managed communication with clients, partners and internal teams throughout project
delivery.
Coordinated resources and timelines to ensure events and fundraising initiatives were
delivered on time.
Oberemky – Creative Lead – Kyiv, Ukraine Sep 2024 - Sep 2025
Led the creative direction of campaigns, events and brand initiatives across digital and
offline channels.
Developed creative concepts, visual approaches and communication ideas for projects
and activations.

Managed end-to-end creative production, including content, visual materials,
event assets and partner integrations.
Oversaw creative project timelines, priorities for collaborations, events and
community-facing campaigns.
Managed planning and execution of charity events and partner activations,
coordinating budgets, logistics, schedules, and cross-functional communication to
ensure on-time delivery
TSVITE TEREN – Creative Project Manager / Executive Assistant May 2024 - Apr 2025
Managed execution of creative concepts for collections and campaigns from concept
to delivery, coordinating cross-functional teams and production timelines
Led end-to-end production for several brand photoshoots, coordinating teams,
vendors, schedules, and logistics to ensure on-time, on-budget delivery.
Managed communication with vendors and suppliers regarding production updates,
timelines and deliverables.
Created mood boards, lookbooks and visual presentations for internal teams, partners
and external use.
Customer Care Specialist, WIX Mar 2021 – Apr 2024
Resolved complex technical and customer cases across 35 Wix products via chat and
email, maintaining 96% customer satisfaction rating
Managed escalated and top-tier cases across multiple products and workflows.
Mentored new team members through onboarding, shadowing and live case reviews.
Developed and delivered internal trainings for new hires, covering technical
troubleshooting, product knowledge, and customer care workflows
SKILLS
Project Management: Asana, Jira, Notion, Agile, Hybrid, Timeline Management, Resource
Allocation, Budget Management
Operations & Process: Operations Management, Business Process Development, Production
Planning, Logistics, Cross-functional Team Leadership, Vendor Management
Commerce & Systems: Shopify, BAS (ERP), KeyCRM (CRM), E-commerce Operations, Retail
Operations, Inventory Management
Tools & Collaboration: Google Workspace, Slack, Data Analysis Tools, Reporting &
Documentation
Languages: Ukrainian — Native, English — C1
EDUCATION
Culturology — National Pedagogical Dragomanov University, Kyiv
2022 – 2023
Journalism, Media Communications & Public Relations — V.N. Karazin Kharkiv National
University
2019 – 2020
Certifications: Laba Business School — Operational Management 2.0, 2026;
Coursera — Google Project Management: Foundations of Project Management, 2024

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