Ukraine's #1 job service
Софія
Інженер служби підтримки
- Age:
- 22 years
- City:
- Lviv
Contact information
The job seeker has provided: Phone numberEmailMessenger
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/20597329/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
Sofiia Kvasnytsia
Personal details
Email address [open contact info ](look above in the "contact info" section)
Phone number [open contact info ](look above in the "contact info" section)
Address Lviv
Profile
Responsible, communicative and detail-oriented professional with experience in customer service and
administration. Experienced in communicating with clients, handling requests and complaints, and resolving
challenging situations in a fast-paced environment. Quick learner with a strong interest in business development and
a willingness to take on new challenges. Looking for an opportunity to grow professionally and build a career in
Business Development.
Education
2021 - 2025 Applied Linguistics
Lviv Polytechnic National University, Lviv, Ukraine
Employment
Mar 2025 - Present Administrator
Smartass Sports Club
Built and maintained customer relationships through daily communication
Consulted clients, identified their needs and recommended suitable services
Handled objections, complaints and customer issues, finding appropriate
solutions
Managed bookings, cancellations, rescheduling and client requests
Worked with a high volume of clients, demonstrating strong multitasking and
prioritization skill
Skills
Sales and upselling Time Management and prioritization
Coordination and teamwork Adaptability
CRM Systems
Languages
Ukrainian Fluent German B1
English B2
Personal details
Email address [
Phone number [
Address Lviv
Profile
Responsible, communicative and detail-oriented professional with experience in customer service and
administration. Experienced in communicating with clients, handling requests and complaints, and resolving
challenging situations in a fast-paced environment. Quick learner with a strong interest in business development and
a willingness to take on new challenges. Looking for an opportunity to grow professionally and build a career in
Business Development.
Education
2021 - 2025 Applied Linguistics
Lviv Polytechnic National University, Lviv, Ukraine
Employment
Mar 2025 - Present Administrator
Smartass Sports Club
Built and maintained customer relationships through daily communication
Consulted clients, identified their needs and recommended suitable services
Handled objections, complaints and customer issues, finding appropriate
solutions
Managed bookings, cancellations, rescheduling and client requests
Worked with a high volume of clients, demonstrating strong multitasking and
prioritization skill
Skills
Sales and upselling Time Management and prioritization
Coordination and teamwork Adaptability
CRM Systems
Languages
Ukrainian Fluent German B1
English B2
Similar candidates
-
Customer service manager
20000 UAH, Lviv, Other countries, Remote -
Інженер служби підтримки
45000 UAH, Lviv, Stryi -
Інженер служби підтримки
Lviv -
Спеціаліст help desk
100000 UAH, Lviv, Remote -
Інженер служби підтримки
40000 UAH, Lviv, Remote -
Інженер служби підтримки
25000 UAH, Lviv, Pasiky-Zubrytski
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/20597329/