Ольга

Olha Riabko
Home : Zhytomyr, Ukraine
Phone: [open contact info](look above in the "contact info" section)

ABOUT ME
Software Engineering graduate with practical experience in data processing, validation, and
structured reporting. Combines an analytical mindset, strong attention to detail, and B2 English
proficiency. Eager to apply data analysis and process modeling skills to audit workflows.

WORK EXPERIENCE
YMCA Blue Ridge Assembly
City: Black Mountain, NC | Country: United States

[ 01/06/2023 – 02/09/2023 ] Waitress

- Handled daily direct communication with English-speaking guests, addresssing customer inquiries
and resolving service issues in a fast-paced environment.
- Demonstrated high adaptability and active listening to meet guest expectations and ensure high
satisfaction standards.

Ingles Market
City: Black Mountain, NC | Country: United States

[ 03/07/2023 – 01/09/2023 ] Customer Service Associate

- Handled customer inquiries, resolved service issues, and ensured clear communication.
- Processed financial transactions accurately via POS systems.

YMCA Blue Ridge Assembly
City: Black Mountain, NC | Country: United States

[ 17/05/2024 – 06/09/2024 ] Barista

- Managed point-of-sale transactions efficiently while delivering clear and friendly customer service.
- Collaborated with an international team to streamline shift workflows and maintain operational
quality during peak hours.

YMCA Blue Ridge Assembly
City: Black Mountain, NC | Country: United States

[ 04/06/2024 – 01/09/2024 ] Lifeguard

- Maintained high levels of attention to detail and personal responsibility by monitoring compliance
with safety protocols and facility standards.
- Conducted clear safety briefings for diverse groups and responded rapidly to critical situations in
high-responsibility conditions.

Private Enterprise "IMPORTTECHNOSERVICE"
City: Zhytomyr | Country: Ukraine

[ 16/01/2023 – 06/2026 ] Information Processing and Software Operator

- Part-time.
- Processed, validated, and structured business data for weekly and monthly internal reporting.
- Digitized and organized paper documentation to optimize digital workflow and data retrieval.

- Provided technical support and assisted with operational data entry using internal software.

EDUCATION AND TRAINING
[ 01/09/2021 – 30/06/2025 ] Bachelor of Software Engineering
Zhytomyr Polytechnic State University https://ztu.edu.ua/
City: Zhytomyr | Country: Ukraine | Field(s) of study: Software Engineering

LANGUAGE SKILLS
Mother tongue(s): Ukrainian Other language(s): English B2

SKILLS
Soft Skills
Analytical Thinking | Adaptability & Flexibility | Time Management | Fast Learner | Communic
ation | Proactivity | Attention to Detail | Critical Thinking
Hard Skills
Programming Languages: Python, PHP, C#, C, Java, JavaScript, HTML5, CSS3 | Tools & Methods:
Git, GitHub, VS Code, Figma | Databases: MySQL, MS SQL, PostgreSQL | Requirements Elicitation,
Business Process Modeling, User Stories, Use Cases, ER Modeling.

PROJECTS
[ 2021 – 2022 ] Library Information & Search System | C#

[ 2022 – 2023 ] Book E-commerce Store | PHP

[ 2024 ] "My Dream House" Design | SketchUp

[ 2024 ] Simplex Calculator | C#

Analyzed algorithmic requirements and mathematical process logic to implement an optimization
solver.

[ 2023 – 2024 ] Comics E-commerce Store & Database | PHP

Designed relational database schemes (MySQL) and defined data entities.

Mapped user stories and system process flows for user navigation and checkout.

[ 2024 ] Online Food Ordering Website | PHP

[ 2024 – 2025 ] Restaurant Management System | Java, React, Bootstrap, Spring Boot

Elicited and documented functional requirements for order and inventory management.

Designed database structures and entity-relationship models for back-end integration.

CERTIFICATIONS
Sololearn

C, C#, PHP, JAVASCRIPT

Udemy

MS SQL SERVER