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Спеціаліст технічної підтримки
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- Спеціаліст технічної підтримки, менеджер з підтримки клієнтів, бізнес-асистент
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- Remote
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IRYNA TSYRULYK
Communication & Marketing · Events & Culture · Business Development
PROFESSIONAL EXPERIENCE
Erasmus for Young Entrepreneurs (EU programme) – New
Entrepreneur
La Compagnia del Calice Cultural Association | Feb 2026 – Sep 2026 · Turin
• EU entrepreneurial exchange programme in the wine sector, working
alongside the host entrepreneur
CONTACT • Helped organise and run 21 tasting evenings in 7 months (45–60 guests per
evening), featuring wines from 10+ wineries in Italy, Germany, Portugal and
Turin, Italy
Greece; supported an introductory wine-tasting course
[open contact info ](look above in the "contact info" section)
• Supported business development: market research, identifying partners and
[open contact info ](look above in the "contact info" section)
suppliers, contacting wineries
[open contact info ](look above in the "contact info" section)
tsyrulyk-0044b6380 Organiser and tour leader – Piedmont wine tour
Driving licence B Independent project · Piedmont | 17–21 May 2026
• Fully organised a 5-day wine tour for 13 guests (itinerary, visits to 7
PROFILE wineries, hotels, transport, restaurants) and accompanied the group
I combine technical training in Active member
oenology with the eye of someone
La Compagnia del Calice Cultural Association | Nov 2025 – present · Turin
who studied wine as cultural
heritage. I love bringing wine to life • Support with tastings, educational activities and cultural wine events
for people: designing a tasting, an
event or a journey through the
Laboratory assistant (internship)
wineries, and finding the right Contract laboratory of the Oenological School | Aug 2022 – Oct 2022 · Alba
words for every audience, in Italian, (CN), Italy
English, Ukrainian or Russian. I'm • Analyses of grapes, musts and wines: technological and phenolic maturity,
looking for a role where pH, total and volatile acidity, malic and lactic acid, sulphites, density, YAN
communication, organisation and
• Used OenoFOSS, Anton Paar, T-trex, Hyperlab; processed results and
business development meet in the
maintained equipment
world of wine and culture.
Sommelier and sales assistant
LANGUAGES "Drink Me" wine shop | Dec 2021 – May 2022 · Kyiv, Ukraine
Ukrainian – native • Advised customers on a range of 1,000+ products (700+ wines, 200+
English – fluent whiskies, other spirits) and on food and wine pairing
Russian – fluent • Actively contributed to building and populating the shop's e-commerce
Italian – advanced
website; wrote wine descriptions (grape varieties, tasting notes, pairings)
French – elementary • Selected new labels through winery visits and meetings with producers
• Negotiated prices and deliveries with distributors; managed stock and
orders; trained new staff
SKILLS
Manager / Waitress
• Product and territory storytelling "Semifreddo" restaurant (Kyiv) and "Yunist" complex (Lebedyn) | 2018 –
• Cultural event and tasting 2021 · Ukraine
organisation • Coordinated a team of 5–7 people, trained new staff and supported
• Marketing and brand management in organising work
communication • Customer service in high-volume environments
• Market research and business
development EDUCATION
• Sales and customer relations
• Team coordination (5–7 people) Master's degree in Cultural Heritage and Creativity for Tourism and
Territorial Development
• Wine tasting and sensory
analysis University of Turin | 2023 – 2026
Thesis: "Terroir as Cultural Heritage: Aesthetic and Sensory Interpretation of Wine
DIGITAL TOOLS Landscapes and their Role in Territorial Identity" – 110/110 cum laude
• Microsoft Office, Google Wine Technician specialisation course (6th year)
Workspace Oenological School IIS "Umberto I", Alba | 2022 – 2023
• Canva, Adobe Certificate of attendance
• Social media (Instagram, Bachelor's and Master's degree in Hotel and Restaurant Business
Facebook, LinkedIn) Kyiv National University of Culture and Arts | 2019 – 2025
• Shopify, WordPress
CERTIFICATIONS
• Sommelier course (WSET Level 3 based) – Goodwine Wine School, Kyiv,
2022
• Basic IT skills (Word, Excel, PowerPoint, networks) – Direzione Lavoro
Group, Forma.Temp course, 78 hours, February 2026 – certificate of
attendance
• Office applications – basic level (Microsoft 365) – Forpiù, Forma.Temp
course, December 2025
I authorise the processing of my personal data pursuant to EU Regulation 2016/679 (GDPR).
Communication & Marketing · Events & Culture · Business Development
PROFESSIONAL EXPERIENCE
Erasmus for Young Entrepreneurs (EU programme) – New
Entrepreneur
La Compagnia del Calice Cultural Association | Feb 2026 – Sep 2026 · Turin
• EU entrepreneurial exchange programme in the wine sector, working
alongside the host entrepreneur
CONTACT • Helped organise and run 21 tasting evenings in 7 months (45–60 guests per
evening), featuring wines from 10+ wineries in Italy, Germany, Portugal and
Turin, Italy
Greece; supported an introductory wine-tasting course
[
• Supported business development: market research, identifying partners and
[
suppliers, contacting wineries
[
tsyrulyk-0044b6380 Organiser and tour leader – Piedmont wine tour
Driving licence B Independent project · Piedmont | 17–21 May 2026
• Fully organised a 5-day wine tour for 13 guests (itinerary, visits to 7
PROFILE wineries, hotels, transport, restaurants) and accompanied the group
I combine technical training in Active member
oenology with the eye of someone
La Compagnia del Calice Cultural Association | Nov 2025 – present · Turin
who studied wine as cultural
heritage. I love bringing wine to life • Support with tastings, educational activities and cultural wine events
for people: designing a tasting, an
event or a journey through the
Laboratory assistant (internship)
wineries, and finding the right Contract laboratory of the Oenological School | Aug 2022 – Oct 2022 · Alba
words for every audience, in Italian, (CN), Italy
English, Ukrainian or Russian. I'm • Analyses of grapes, musts and wines: technological and phenolic maturity,
looking for a role where pH, total and volatile acidity, malic and lactic acid, sulphites, density, YAN
communication, organisation and
• Used OenoFOSS, Anton Paar, T-trex, Hyperlab; processed results and
business development meet in the
maintained equipment
world of wine and culture.
Sommelier and sales assistant
LANGUAGES "Drink Me" wine shop | Dec 2021 – May 2022 · Kyiv, Ukraine
Ukrainian – native • Advised customers on a range of 1,000+ products (700+ wines, 200+
English – fluent whiskies, other spirits) and on food and wine pairing
Russian – fluent • Actively contributed to building and populating the shop's e-commerce
Italian – advanced
website; wrote wine descriptions (grape varieties, tasting notes, pairings)
French – elementary • Selected new labels through winery visits and meetings with producers
• Negotiated prices and deliveries with distributors; managed stock and
orders; trained new staff
SKILLS
Manager / Waitress
• Product and territory storytelling "Semifreddo" restaurant (Kyiv) and "Yunist" complex (Lebedyn) | 2018 –
• Cultural event and tasting 2021 · Ukraine
organisation • Coordinated a team of 5–7 people, trained new staff and supported
• Marketing and brand management in organising work
communication • Customer service in high-volume environments
• Market research and business
development EDUCATION
• Sales and customer relations
• Team coordination (5–7 people) Master's degree in Cultural Heritage and Creativity for Tourism and
Territorial Development
• Wine tasting and sensory
analysis University of Turin | 2023 – 2026
Thesis: "Terroir as Cultural Heritage: Aesthetic and Sensory Interpretation of Wine
DIGITAL TOOLS Landscapes and their Role in Territorial Identity" – 110/110 cum laude
• Microsoft Office, Google Wine Technician specialisation course (6th year)
Workspace Oenological School IIS "Umberto I", Alba | 2022 – 2023
• Canva, Adobe Certificate of attendance
• Social media (Instagram, Bachelor's and Master's degree in Hotel and Restaurant Business
Facebook, LinkedIn) Kyiv National University of Culture and Arts | 2019 – 2025
• Shopify, WordPress
CERTIFICATIONS
• Sommelier course (WSET Level 3 based) – Goodwine Wine School, Kyiv,
2022
• Basic IT skills (Word, Excel, PowerPoint, networks) – Direzione Lavoro
Group, Forma.Temp course, 78 hours, February 2026 – certificate of
attendance
• Office applications – basic level (Microsoft 365) – Forpiù, Forma.Temp
course, December 2025
I authorise the processing of my personal data pursuant to EU Regulation 2016/679 (GDPR).
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