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Support manager
- Age:
- 19 years
- City of residence:
- Lutsk
- Ready to work:
- Remote
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SOFIIA BUDNIK
PROFILE
Motivated and communicative university student with experience in
tutoring and strong English language skills. Experienced in explaining
information clearly, adapting to individual needs, and building positive
CONTACT
relationships. Patient, responsible, and detail-oriented, with strong
problem-solving and organizational skills. Eager to apply my
[open contact info ](look above in the "contact info" section)
communication skills and customer-focused approach to providing
excellent customer support and creating a positive customer experience.
[open contact info ](look above in the "contact info" section)
Kyivskyi, 7, Lutsk
WORK EXPERIENCE
2023-PRESENT
English Tutor
Self-employed
SKILLS Prepare students for international English language examinations and
certification tests.
Verbal and Written
Develop personalized learning plans tailored to students’ ages,
Communication proficiency levels, and individual goals.
Active Listening Use modern teaching methods and interactive tools to improve
learning outcomes.
Problem-Solving Conduct speaking, writing, and listening practice to develop
Customer Service students’ communication skills.
Motivate students and maintain positive, supportive learning
Conflict Resolution relationships.
Time Management Monitor student progress, identify areas for improvement, and adjust
learning plans to meet individual needs.
Attention to Detail
Adaptability CERTIFICATIONS
2024
Organization and Planning
IELTS Academic — Overall Band Score: 7.5/9.0
Microsoft Office / Google
Workspace
LANGUAGES
English (Fluent)
EDUCATION
Bachelor’s degree in Architecture and urban 2025-2029
planning
Lutsk national technical university
PROFILE
Motivated and communicative university student with experience in
tutoring and strong English language skills. Experienced in explaining
information clearly, adapting to individual needs, and building positive
CONTACT
relationships. Patient, responsible, and detail-oriented, with strong
problem-solving and organizational skills. Eager to apply my
[
communication skills and customer-focused approach to providing
excellent customer support and creating a positive customer experience.
[
Kyivskyi, 7, Lutsk
WORK EXPERIENCE
2023-PRESENT
English Tutor
Self-employed
SKILLS Prepare students for international English language examinations and
certification tests.
Verbal and Written
Develop personalized learning plans tailored to students’ ages,
Communication proficiency levels, and individual goals.
Active Listening Use modern teaching methods and interactive tools to improve
learning outcomes.
Problem-Solving Conduct speaking, writing, and listening practice to develop
Customer Service students’ communication skills.
Motivate students and maintain positive, supportive learning
Conflict Resolution relationships.
Time Management Monitor student progress, identify areas for improvement, and adjust
learning plans to meet individual needs.
Attention to Detail
Adaptability CERTIFICATIONS
2024
Organization and Planning
IELTS Academic — Overall Band Score: 7.5/9.0
Microsoft Office / Google
Workspace
LANGUAGES
English (Fluent)
EDUCATION
Bachelor’s degree in Architecture and urban 2025-2029
planning
Lutsk national technical university
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