Вікторія

VIKTORIIA BOICHUK
SALES DEVELOPMENT REPRESENTATIVE
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | LinkedIn

PROFILE
I’m a results-driven sales professional with over 3 years of experience working with cold and
warm leads. I’ve built multichannel outbound campaigns across LinkedIn and email from the
ground up: ICP development, lead research, multistep sequences, CRM management, and
proposal support. Strong in ABM, A/B testing, automation (Instantly, Reply.io, Apollo, etc.), AI
tools, competitor research, objection handling, and sales process improvement.

SKILLS & TOOLS
Sales Development & Outreach: Multi-channel outreach strategies (LinkedIn, email), ABM
and mass approach, A/B testing, Upwork management, ICP creation, market research,
competitor analysis, lead qualification, database building
Sales Automation: Apollo.io, LinkedIn Sales Navigator, PhantomBuster, Snov.io, Linked
Helper, Reply.io, Instantly, Prospeo, and others
CRM & Management: HubSpot, Pipedrive, Jira, Confluence, Trello, Coda
GenAI: Claude, Gemini, ChatGPT, Perplexity (used for research & copy optimization).
Content Strategy: copywriting, Upwork profiles optimization, proposal creation, CV
improvement

PROFESSIONAL EXPERIENCE
Sales Development Representative - J-Vers Mar 2026 - Present
Build multichannel outbound campaigns on LinkedIn and email from scratch
Define ICP and write multistep cold outreach sequences
Run automated campaigns via Instantly, Reply.io, and HeyReach
Actively use AI tools to automate outreach processes to save time and increase output
Use both ABM and mass outreach approaches
Manage 2-3 campaigns at the same time
Constantly test and improve outreach approach and sales process
Maintain ~10% reply rate and 50% positive reply -> scheduled call rate
Meet KPIs and maintain regular pipeline reporting
Maintain communication with leads and handle objections
Book qualified calls for account executives
Booked and hosted a call with a Fortune 500 company (the biggest lead in company
history)
Adapt quickly to shifting priorities in a fast-moving startup environment

Lead Generation Manager - Cieden May 2024 - Feb 2026
Execute lead generation strategies across Upwork, LinkedIn, and email
Leverage GenAI tools (Gemini, Claude, ChatGPT, Perplexity) to accelerate competitor
research, draft personalized outreach scripts, and optimize copy
Build and maintain targeted lead databases using automation tools (Apollo, Sales
Navigator, etc.) and manual verification to ensure high delivery rates.
Manage creation of marketing materials, including optimizing team CVs and Upwork
profiles to maximize client visibility
Maintain communication with leads from prospect to signed client
Collaborate with leadership to refine internal sales and lead generation processes

Junior Sales Manager (Lead Generator) - Grodas Aug 2023 - Apr 2024
Generate leads via Upwork, LinkedIn, and niche tech platforms (WeTal, Aciety,
YouTeam, RedJumpers)
Build and maintain a structured lead database; track outreach status and next steps in
HubSpot
Research competitors and summarize findings into insights for sales messaging and
targeting

Hosting Customer Support Representative - Namecheap Jul 2022 - Jul 2023
Supported global customers via chat/tickets; closed 3,000+ interactions while meeting
SLA and quality targets
Resolved complex hosting/domain/email issues under high workload; improved
customer experience through clear written troubleshooting steps
Acted as Team Lead substitute: facilitated team activities, handled escalations, and
supported onboarding/knowledge sharing

EDUCATION
Bachelor of Marketing 2020-2024
National University "Lviv Polytechnic"

LANGUAGES
English: Upper-Intermediate
Ukrainian: Native