Софія

SOFIIA FUNTIKOVA

[open contact info](look above in the "contact info" section) ▪ [open contact info](look above in the "contact info" section) ▪ Ukraine ▪ [open contact info](look above in the "contact info" section)

Adaptable and detail-oriented professional with international experience in email marketing, event and project coordination, administrative operations, and stakeholder communication. Skilled in managing multiple projects, developing engaging content, conducting research, and streamlining workflows. Holding a Master's degree from the University of Münster, with strong analytical, organisational, and cross-cultural communication skills. Multilingual, proactive, and quick to learn, with a proven ability to work independently, solve problems, and deliver high-quality results in dynamic environments.
Key Skills
• Public Speaking & Presentation
• Project & Event Coordination
• Stakeholder & Client Communication
• Administrative Coordination & Operations Support
• Data Management & Research
• Editorial & Content Development
• Translation (Slovak, German, English, Ukrainian)
• Microsoft Office (Excel, Word, PowerPoint)
Experience
Junior Event ManagerJun 2026 – Sept 2026
• Developed and managed email marketing campaigns, including newsletters, promotional emails and event invitations.
• Created and edited HTML email templates, banners and calls to action (CTAs).
• Managed audience segmentation, CRM contact lists and campaign scheduling.
• Coordinated email communications for webinars, events and marketing initiatives.
Email Marketing ManagerJan 2026 – Jun 2026
• Developed and managed email marketing campaigns, including newsletters, promotional emails and event invitations.
• Created and edited HTML email templates, banners and calls to action (CTAs).
• Managed audience segmentation, CRM contact lists and campaign scheduling.
• Coordinated email communications for webinars, events and marketing initiatives.
Freelance English TeacherJun 2024 - present
• Apply critical and creative ideas to design structured, engaging content adapted to individual learning needs, demonstrating audience awareness.
• Collaborate with native and international English speakers to enrich content with authentic language and multicultural awareness.
• Keep clear and consistent feedback to improve communication, alignment, and continuous growth on both sides.
• Manage multiple learners across age groups, demonstrating strong public coordination skills and audience awareness.
Student Administrative AssistantMar 2024 - Sept 2025
Department of Communication at the University of Münster, Germany
• Initiated an external promotional collaboration with Study Portals.
• Coordinated multiple academic, promotional, and editorial projects for a new MA programme, ensuring its accessible online presence and clear communication between the programme team and prospective students.
• Actively сontributed strategic, detail-oriented insights at team meetings, offering international and youth-focused perspectives.
• Played a key role in the successful launch of the MA programme by independently monitoring internal production workflows, meeting all deadlines and expectations, leading small-scale organisational projects, and delivering targeted, creative promotional content based on self-conducted and well-documented data research.
• Independently developed all English content for newsletters, social media, presentations, flyers, and webinar materials, ensuring clarity and engagement with international audiences.
Student Representative, Frankfurt Book Fair16-20 Oct 2024
University of Münster, Germany
• Successfully moderated a panel discussion on gender inequality in publishing, presenting a PhD author; strengthened public speaking and stakeholder communication skills.
• Represented the university at its official booth by answering enquiries from students and industry professionals, explaining academic programmes and creating a positive, professional first impression; attracted new partnerships through clear, approachable communication.
• Demonstrated strong teamwork and planning skills by coordinating booth shifts with fellow students, ensuring smooth booth operations.
• Developed a deeper understanding of global and domestic publishing/academic landscapes, particularly within English-speaking and German-language markets, through participation in panel discussions and general social engagement.
Front Desk ReceptionistFeb 2023 - Jun 2023
Hotel De Luxe in Nitra, Slovakia
• Managed high volumes of multilingual communication with local and international guests, ensuring a professional and welcoming experience.
• Resolved client concerns efficiently, ensuring a high satisfaction rate and positive comments on Booking.com.
• Provided skilful administrative support, including documentation, booking confirmations, check-ins/outs, and confidential client record management.
• Prepared and delivered weekly/monthly operational and financial reports.
Marketing & HR Administration InternshipJun 2022 - Sept 2022
Career Training Internships in Cork, Ireland
• Coordinated logistics for a business travel and event participation while contacting external partners and service providers; earned the direct trust of the CEO.
• Secured new partnerships through persuasive phone communication and stakeholder engagement.
• Maintained professional communication with clients (students) and partners; delivered client-centred support, resolved queries, proposed effective solutions, and ensured a high level of satisfaction on both sides.
• Produced structured reports for project managers and marketing staff, improving decision-making through data analysis.
• Maintained internal correspondence systems and managed digital/print archives, supporting operational efficiency.
Data ResearcherJun 2021 - Jul 2021
Interactive Restaurant Technology in Kyiv, Ukraine
• Collected potential customers' and companies’ data from diverse sources.
• Used Microsoft Excel and Microsoft Word for data collection and organising.
• Reported orally and in writing with models and graphs.
Education
MA in British, American and Postcolonial Studies - University of Münster, Germany (2023 - 2025)
BA in English Studies - University of Constantine the Philosopher, Nitra, Slovakia (2020 - 2023)
Volunteer Work & Accomplishments
• Admission Committee Member, MA in British, American & Postcolonial Studies, 2024–2025
• Student Representative, Frankfurt Book Fair 2024 – Panel moderator, speaker, university booth manager, and publishing networker
• Head Poetry Editor & Social Media Manager, Satura literary journal (volunteer-run), Oct 2023–Feb 2025
• Excellence Award in Production and Finance, AIESEC Nitra, Slovakia, 2023
• Vice President of Finance, AIESEC Nitra (volunteer-run), Feb 2023–Jan 2024
• Speaker & Workshop Leader, Educate Slovakia youth programme, Feb 2022–Jan 2023
• Invited Speaker, international linguistic event On the Other Side of the World (Slovakia–Algeria collaboration), Apr–May 2022
• Operations Team Leader, AIESEC Nitra (volunteer-run), Feb 2022–Jan 2023
• Operations Team Member, AIESEC Nitra (volunteer-run), Sept 2021–Feb 2022