Вікторія

Viktoriia Shvets [Vienna, Austria / Remote]
[[open contact info](look above in the "contact info" section)]
[Phone / WhatsApp: [open contact info](look above in the "contact info" section)]

Professional Summary: Detail-oriented, multilingual coordinator and Marketing student at Dnipro Polytechnic with
1 year of hands-on remote experience in online education (Englishdom). Combines marketing skills (social media
posting, email campaigns) with strong student support. Fluent in English (IELTS C1 — 7.5 Band Score) and
proficient in German (B1). Skilled at managing student correspondence across time zones with empathy, clarity,
and precision.

RELEVANT EXPERIENCE

Online English Teacher & Student Mentor — Englishdom 1 Year | Remote

Delivered high-impact 1-on-1 and group online sessions, adapting communication styles to diverse learning goals and
international standards.
Conducted regular written correspondence via email and messaging platforms (WhatsApp, Telegram) regarding
schedules, feedback, and progress updates.
Maintained complete digital student records, logged feedback, and handled attendance tracking across digital CRM
platforms and spreadsheets.
Fostered a welcoming, supportive environment for learners, resolving student inquiries with high satisfaction and
retention rates.

Social Media & Marketing Support — Academic & Project Experience Ongoing

Managed organic social media feeds on Instagram and Facebook, ensuring consistent visual layout and regular
publication schedules.
Applied modern marketing principles to draft engaging email announcements and communication materials for young
audiences.
Maintained organized task logs, tracked documentation, and supported routine administration.

LANGUAGE PROFICIENCY International Certified

English: C1 Advanced — IELTS 7.5 Academic/General German: B1 Intermediate

Ukrainian & Russian: Native / Bilingual

KEY COMPETENCIES & TOOLSET

Student & Client Relations Administrative & Operations
Email correspondence, WhatsApp support, empathetic Form filling, invoice tracking, routine weekly reporting,
inquiry handling, cross-cultural communication, data entry, CRM & Google Workspace (Docs, Sheets,
scheduling across varied time zones. Drive), MS Office.

Digital Channels & Outreach Global Mobility & Adaptability
Social media profile management (Instagram & Ready for international travel to represent CanBeHome at
Facebook content posting), professional newsletters, workshops in Germany, France, Japan, etc.; fully self-
email dispatch. disciplined in remote work.

EDUCATION & CREDENTIALS

Bachelor of Marketing (Currently Enrolled / In Progress)
Dnipro University of Technology ("Dnipro Polytechnic"), Ukraine
• Official IELTS Certificate: Level C1 (Band Score 7.5)