Вікторія

VIKTORIIA DIACHENKO
AI SOLUTIONS SPECIALIST
Dnipro, Ukraine | LinkedIn: [open contact info](look above in the "contact info" section)

SUMMARY
AI Project Manager with hands-on experience in AI implementation, workflow automation, and project coordination.
Experienced in analyzing business processes, identifying automation opportunities, building AI-powered workflows using n8n
and Make.com, and integrating LLMs through APIs.
Built and maintain a production AI document-processing platform and developed an FP&A analytics solution. Coordinated a
cross-functional team of 10 during the development of an AI-powered educational platform, organizing tasks, workflows, and
deliverables.
Combines practical AI implementation experience with a strong business background and 15+ years of experience in sales,
stakeholder communication, and business operations.

RELEVANT EXPERIENCE

AI Solutions Specialist — Vicentra Soft 2024 — Present
Analyze business processes, identify automation opportunities, and translate business needs into AI implementation
plans.
Design and implement AI-powered workflows using n8n, Make.com, LLM APIs, and MCP integrations.
Built and maintain a production AI platform for automated processing of primary accounting documents.
Developed a multi-model LLM workflow using prompt engineering and structured outputs.
Developed a management reporting and FP&A analytics solution covering variance, margin, cash flow, and risk
analysis.
Conducted 15 in-depth interviews with logistics company directors to research AI adoption and operational
challenges.

Project Manager (Volunteer) — Course Garden Project May 2024 — December 2024
Coordinated a cross-functional team of 10 throughout the development of an AI-powered educational platform.
Organized task allocation, workload distribution, progress tracking, and deliverable reviews.
Introduced Agile practices, including stand-ups, sprint planning, and retrospectives.
Contributed to a 30% reduction in platform maintenance costs.

Partner / Sales Manager / Account Manager — ProgGenius 06/2024 — 07/2025
Managed full sales and project-support cycle from first contact to deal closure, coordinating directly with technical
teams.

B2B Sales & Business Development — Archysoft · Brutal Promotion · Hardpoint Consulting 2018 — 2023
15+ years of B2B sales, account growth, and stakeholder communication across Ukraine, CIS, EU, and Israel markets.

Sales Manager — FOP Diachenko 2017 — 2018
Client acquisition, account management, and product sales — both retail and wholesale.

Customer Relationship Manager — PE "New Niva" 2015 — 2017
B2B trading of agricultural commodities, domestically and internationally.

Earlier: Banking Sector — PAT "Aktabank" · PAT "Raiffeisen Bank Aval" 2010 — 2015
Head Specialist of Sales Retail Business and Leading Economist — deposits, lending, card products, CRM
administration.

SKILLS
AI & LLM: Prompt engineering, structured outputs, multi-model LLM integration
Workflow Automation: n8n, Make.com, AI-powered workflow design
Integrations: API integration, MCP connectors
Project Management: Task planning, team coordination, progress tracking, deliverable validation
Process Optimization: Business process analysis, workflow documentation, implementation roadmaps
AI-Assisted Development: Working with AI coding tools
Business Tools: HubSpot, Microsoft Dynamics, Odoo, Pipedrive