Євгенія

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/2066228

Work experience

Middle QA Engineer

from 10.2021 to now (2 years 7 months)
Zealic, Львів (IT)

- creating testing process - strong knowledge of STLC
- planning and grooming sessions
- developing test documentation
- working with defects
- API testing and automation by creating Scripts in postman
- DB testing (MySQL and PostgreSQL)
- communication with developers on a daily basis
- requirements analysis
- mobile testing (IOS and Android)

QA-Engineer

from 02.2021 to now (3 years 3 months)
Softblues, Львов (IT)

Working with Wordpress;
Web-testing;
Developing test documentation;
API testing;
UI testing;
Functional testing;
Direct communication with stakeholders.

QA-Engineer

from 03.2019 to 01.2021 (1 year 10 months)
Trionika, Киев (IT)

Developing testing documentation;
Mobile, cross-browser testing;
Data analysis;
Experience with bug tracking systems, writing executing test plans, test cases, defect management, and reporting test results;

Team Lead

from 02.2018 to 03.2019 (1 year 1 month)
Wentrum, Киев (Освіта, наука)

Building the team from scratch;
Continual evaluation and improvement of processes and procedures in customer support team aimed at reaching set KIPs;
Daily direction and communication to Marketing and IT depts;
Developing motivation and reward system;
Working with JIRA;
Optimization of working process;
Research analysis;

Customer support representative

from 11.2016 to 02.2018 (1 year 3 months)
Wentrum, Киев (Освіта, наука)

Tasks included communication over the phone, email and chat. Took care of customer’s orders, addressed their complaints. Sales, leads processing. Working with Frauds customers.

Education

ПХДПУ ім.Г.Сковороди

Філологія, Переяслав
Higher, from 2012 to 2018 (6 years)

Additional education and certificates

People Management

2018, 4 месяца

Knowledge and skills

Language proficiencies

• English — advanced
• German — beginner
• Ukrainian — fluent
• Russian — fluent