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Dmytro

Менеджер з продажу

City of residence:
Dnipro
Ready to work:
Remote

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DIMA ZINOVEV
CUSTOMER SUPPORT | BACK OFFICE | BUSINESS SUPPORT

Warsaw, Poland | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Motivated university student studying Management and International Business, seeking an entry-level position in
customer support, back-office administration, or business support. Multilingual, adaptable, and eager to learn new
systems, assist customers, and develop professionally in an international environment.

EDUCATION
Kharkiv National Polytechnic University
Management and International Business — Currently studying

KEY SKILLS
• Customer and Client Support

• Written and Verbal Communication

• Cross-Cultural Communication

• Administrative Support

• Problem-Solving and Teamwork

• Organization and Attention to Detail

• Adaptability and Willingness to Learn

LANGUAGES
• Russian — Native

• Ukrainian — Native

• Polish — B2 (Upper-Intermediate)

• English — B1 (Intermediate)

DIGITAL SKILLS
• Everyday computer and internet use

• Email and online communication

• Basic Microsoft Word and document preparation

• Willingness to learn CRM and ticketing systems

TARGET POSITIONS
Customer Support Representative · Chat Support Agent · Back Office Assistant · Junior Business Support Assistant
· Office Assistant · Sales Support Assistant

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