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Rita Etumudon
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Aspiring Medical Coder/Medical Billing
Seeking Remote Opportunities

Professional Summary
Motivated Medical Coding and Billing student completing a program with pending CPC certification. Proficient in ICD-10-CM, CPT,
and HCPCS Level II coding, with strong analytical and organizational skills. Committed to accuracy and confidentiality, seeking an
entry-level remote Medical Coder or Medical Billing position to apply training and continue professional growth.

Skills
• Technical Skills: ICD-10-CM Coding, CPT & HCPCS Level II Coding, Medical Terminology, Anatomy & Physiology, HIPAA
Compliance, Electronic Health Records (EHR), Medical Billing Fundamentals, Insurance Claims Processing, Data Entry & Accuracy
• Core Competencies: Exceptional Customer Service, Patient Relations & Communication, Appointment Scheduling & Calendar
Management, Multi-Line Phone Support, Insurance Eligibility Verification, Insurance Benefits Explanation, Treatment
Coordination Support, Patient Registration & Intake, Medical Records Management, Payment Collection & Financial Counseling,
Prior Authorization & Insurance Claim Support, Conflict Resolution & Problem Solving, Organizational Skills, Adaptability in Fast-
Paced Environments
• Tools & Platforms: Microsoft Office Suite (Word, Excel, Outlook), Dental/Orthodontic Practice Management Software

Professional Experience
Customer Support Agent 2021 – Present
Orthodontic Experts | USA
• Scheduled and confirmed patient appointments, ensuring efficient provider schedules and optimal patient flow.
• Responded to patient inquiries regarding appointments, treatment options, and office policies, enhancing patient satisfaction.
• Verified insurance eligibility and benefits, assisting patients with insurance-related questions to facilitate treatment access.
• Explained treatment consultation fees and payment options clearly, supporting informed patient decisions.
• Maintained complete and accurate patient records in the practice management system, ensuring compliance with HIPAA guidelines.
Medical Coding Student
• Applied ICD-10-CM, CPT, and HCPCS Level II guidelines to accurately assign diagnosis and procedure codes during training.
• Interpreted medical documentation to ensure precise code selection, enhancing coding accuracy.
• Gained knowledge of insurance claims and reimbursement processes, preparing for real-world application in medical billing.
• Maintained strict attention to detail and patient confidentiality throughout coding assignments, reinforcing ethical practices.

Education
Penn Foster College:
Pennsylvania · Minor: Coding/Billing(In progress)
Medicine and Surgery:
L'viv National Medical University

Certifications
.CPC (Certified Professional Coder) - Exam Pending. Master's Diploma in Medicine and Surgery.

Honors & Awards
• Graduated with Distinctions
• Excellence in Clinical Research
• Outstanding Academic Achievements
• Active member of professional medical organizations and academic committees
Languages:
English