Alex
Client service representative, 40 000 UAH
- Considering positions:
- Client service representative, Support manager, Customer support representative, Customer service manager
- Employment type:
- part-time
- Age:
- 56 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/20690662/
Work experience
Business consultant
from 09.2024 to now
(2 years 3 months)
Fintech, Remote (Finance, banking, and insurance)
-handling initial client's inqueries (warm leads)
-negotiaions with clients
-consultation in company formation WW
-choosing right solution to the client
-assisting in accounts opening at EMI
Business consultant
from 03.2020 to 03.2024
(4 years)
Fintech, Remote (Finance, banking, and insurance)
-sales of fintech products
-assistance in company formation
-assistance in accounts openning
Reception manager
from 04.2018 to 03.2020
(2 years)
Leonardo Hotel, Kyiv (Hotel and restaurant industry)
-managing receptionist
-supervision of room cleaning
-sipervision in room service
-handling customers requests and complaints
Education
Tel-Aviv University
General management and marketing, Kyiv
Unfinished higher, from 2006 to 2008 (2 years)
Knowledge and skills
- Organizedness
- Communicability
- Attentiveness
- Educability
- Purposefulness
Language proficiencies
English — advanced
Additional information
More than 25 years successful experience in sales, management, customer support and business development with significant professional achievements. Broad experience in B2B and B2C including finance, consulting and FMCG with international industry leaders. Significant negotiation experience, client support and issues solving. Perfect communicator. Experience in staff recruitment, coaching and management.
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