Вероніка

Veronika Volonets
Content Writer/Copywriter/Editor/Customer Communications Specialist
21 July 1993
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Applying for a Copywriter’s position at WorkflowPros. With over 10 years of expertise in English-language content writing, research, and contact with customers, I can transform technical information into simple, engaging, and useful content geared to the needs of North American businesses.

History of Employment
2016-2026, Writer at 24experts.pro
• Writing academic texts, making presentations, posters, discussion posts of multiple educational levels for students in different locations around the world.
• Interacting with customers on a daily basis; key clientele from the US, the UK, the UAE, and Saudi Arabia.
2018-2020, Part-time Customer Loyalty Manager at Sleeper.
• Managing customer orders, fulfillment, and production times;
• Communicating with clients around the world via e-mail and social media;
• Developing projects on enhancing customer experience, namely, promotional codes, care labels,
2016-2016, Project Copywriter and Junior Editor for .io Analytics
• Writing advertisement articles for customers to enhance their knowledge of analytics;
• Checking, editing, and guiding the work of other writers.
2014-2016, Automotive Copywriter for CariD
• Writing advertisement texts to provide customers with vital information on car replacement and repair parts.
2012-2014, Freelance editor: Sky Horse Publishing
• Editing and preparing literature for developing a library app for smartphones and tablets.

Education
2010-2015 National Aviation University, Kyiv
◦ Bachelor’s in Linguistics.
◦ Master’s in Aviation Translation (English-Ukraininan).

Core Skills
• Writing & Editing: Content writing, copywriting, proofreading, academic writing, editorial review
• Research: Information gathering, source evaluation, fact-checking, content structuring
• Communication: International client communication, customer support, written correspondence
• Project Management: Deadline management, multitasking, independent work, client feedback management
• Content Development: Technical writing, educational content, promotional writing, adapting content for different audiences
• Professional Strengths: Attention to detail, organization, reliability, adaptability, problem-solving

Additional Interests
Outside of work, I enjoy baking sourdough bread, reading, spending time with my dog, and exploring creative interests.

Examples of My Work
Diabetes Self-Management Project in Canva
Apple’s Strategic Playbook for Leaders Project in PowerPoint
GM Foods vs Traditional Farming in Canva
Home Depot Project: Smart Home Installation and Subscription Service in Word
John Deere See & Spray Project in Word