Marc

Web Content Editor

Considering positions:: Web Content Editor, Customer support specialist
Age:: 28 years
City of residence:: Other countries
Ready to work:: Remote

Contact information

The job seeker has provided: Phone numberEmailLinkedInMessenger

You can get this candidate's contact information from https://www.work.ua/resumes/20726143/

Work experience

Customer support representative

from 08.2024 to 07.2025 (1 year)
AMP Commodities, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

Processed sales transactions and managed order-related requests
Communicated with clients
Resolved technical issues
Collaborated with team members to enhance service quality
Developed strategies to improve customer satisfaction

Web content specialist

from 12.2020 to 07.2024 (3 years 8 months)
Nestlé, Дистанційно (Харчова промисловість)

Developed and structured web pages using Drupal CMS
Managed and maintained website content, ensuring accuracy and functionality
Created interactive games for marketing campaigns using Qualifio
Coordinated technical support, troubleshooting, and editing of multimedia content
Tested and optimized web pages and games for cross-platform functionality
Contributed to developing a WOR (Weekly Operational Review) platform, reducing processing
time by 66%

Education

Український Католицький Університет

Комп'ютерні науки, Львів
Higher, from 2015 to 2020 (5 years)

Knowledge and skills

Здатність до навчання
Доброзичливість
Комунікабельність
Неконфліктність
Чесність
Адаптивність
Уважність
Дисциплінованість
Організованість
Редагування текстів
Adobe Photoshop
HTML
CSS
Drupal
Qualifio
Work with clients
Technical support for users
Jira
Confluence
MS Suite

Language proficiencies

Ukrainian — fluent
English — advanced
French — above average
Polish — beginner