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Ірина

Support manager

Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

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IRYNA SAPIHA
Operations Assistant | Procurement and Administrative Support
Kyiv, Ukraine • Open to remote work • [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Operations professional with experience supporting both day-to-day business processes and a company owner.
Skilled in purchasing, inventory control, documentation, scheduling, reservations, deliveries and task follow-up.
Comfortable working independently, maintaining order across recurring processes and carrying assignments
through to completion. Seeking a remote operations or administrative support role with clear responsibilities,
hands-on training and room to grow.

EXPERIENCE

Operations Manager and Assistant to Owner • TAKAVA and Dot 2021–2024
• Managed purchasing, monitored inventory levels and conducted stock counts.
• Calculated payroll, prepared staff schedules and coordinated team operations.
• Tracked budgets, operating expenses, cash-control procedures and sales turnover.
• Maintained operational records in Poster and iiko systems.
• Coordinated daily operations, improved recurring workflows and supported new-location openings.
• Managed the owner's calendar and task follow-ups, including reminders, meetings, travel, hotel and restaurant
bookings.
• Coordinated purchases, deliveries, parcel collection and redirection, and other time-sensitive arrangements.
• Met visitors and service providers, assessed requests and resolved routine operational matters independently.
English Teacher • Logos Jan–Jun 2026
• Prepared learning materials, delivered lessons and organized the learning process.
Earlier Service and Administrative Experience 2017–2021
• Supervisor at InterContinental Kyiv; Office Manager / Executive Assistant; Waiter at TAKAVA.
• Coordinated shift operations and worked with documents, cash handling, orders and routine administrative tasks.

SKILLS
Operations and administrative support: purchasing, inventory tracking, documentation, scheduling, bookings,
deliveries, task coordination
Systems: Poster, iiko; foundational Excel and Google Sheets skills, currently refreshing and developing
Strengths: accuracy, organization, reliability, process discipline, willingness to learn
Languages: Ukrainian — native; English — basic working proficiency, actively improving

EDUCATION
Taras Shevchenko National University of Kyiv
Master’s Degree in Philology • Germanic Languages and Literatures • Translation • English

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