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Dmytro

Customer service specialist

City of residence:
Kyiv
Ready to work:
Remote

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Dmytro Dmytriiev
Research and Operations Professional
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Profile
Finance graduate with experience in insurance, international procurement and independent market research.
Comfortable reviewing detailed documents, comparing information from multiple sources and working
independently. Interested in remote opportunities in online research, search evaluation and data quality.

Core Skills
- Online research, source comparison, information review and concise written summaries.
- Confident PC user; Microsoft Word, Excel, PowerPoint and Outlook; document and spreadsheet
management.
- Practical use of AI assistants to support research and summarise information.
- Languages: Ukrainian and Russian - fluent; English - B1-B2 (CEFR).

Professional Experience
Independent Contractor | Digital Asset Research and Freelance Consulting
2022 - Present
- Research digital assets, blockchain projects and DeFi using technical and fundamental information; manage
a personal portfolio and assess risk.
- Provide freelance support in procurement, logistics and business operations, drawing on previous industry
experience.
Interguma and Himteks | International Procurement and Supply Chain Manager
Family businesses | approximately 2015 - 2022
- Managed international procurement of industrial hoses, fittings, heat pumps and solar PV equipment.
- Researched overseas suppliers, compared offers, negotiated trade contracts and coordinated freight
forwarding and deliveries.
- Prepared and checked import and customs documentation and maintained relationships with international
manufacturers.
Earlier Career in Banking and Insurance
2006 - approximately 2015
Allianz Ukraine | Corporate Insurance Specialist
- Handled insurance for leased vehicles, machinery and commercial equipment, including risk assessment,
policy issuance, renewals and coordination with leasing companies and claims teams.
Ukrainian Insurance Group | Insurance Specialist
- Handled CASCO and property insurance for bank-financed assets; reviewed underwriting documents, issued
policies and coordinated renewals with partner banks and clients.
Aktiv-Bank | Banking experience

Education
National Agrarian University, Kyiv | Faculty of Economics
Now National University of Life and Environmental Sciences of Ukraine (NULES)
2005 - 2006 | Specialist Degree in Finance (master's level in Ukraine)
2001 - 2005 | Bachelor's Degree in Finance

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