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Анастасія
Operation manager
- Age:
- 27 years
- City:
- Lviv
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ANASTASIIA MAKAR
PROJECT MANAGER
[open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section) | Lviv, Ukraine
PROFILE
Project Manager with a background in HR and office operations, now managing content and influencer projects for
several brands at a creative agency. I build content plans, assign tasks to design, copywriting and production, work with
bloggers and contractors, and keep processes organized in Trello. I use AI tools to speed up research and reporting.
Computer Science degree. Looking to grow in project and operations management.
WORK EXPERIENCE
Project Manager — SHUM AgencyMay 2026 – Present
Lviv, Ukraine
Project & Content Management
• Manage content and influencer marketing for 3 client brands (up to 4 at peak), each with its own workflow
• Build content plans and assign tasks to designers, copywriters, and the shooting team; take part in shoots
• Source bloggers and influencers, agree on terms, posting schedules, and payments; prepare contracts from
templates
• Moved the team’s task management from Telegram chats to Trello, introducing structured tracking of tasks and
deadlines
Analytics & Automation
• Analyze clients’ Instagram pages and competitors’ metrics and content for tender presentations
• Prepare half-year and annual competitor analysis reports for clients; design monthly performance reports in Claude
Design from the targetologist’s data
• Use the Claude browser extension to automate research data collection, then analyze and verify the results
• Built a Google Sheets tool with AI assistance that syncs team vacation entries into a visual calendar
HR Admin / Office Manager — Noltic2022 – 2025
Lviv, Ukraine
• Managed office operations and day-to-day workflows; maintained documentation and internal processes
• Planned and tracked office budgets, monitored expenses, and prepared reports
• Coordinated vendors and external partners (agencies, suppliers, event services)
• Organized internal events, meetings, and business trips (logistics, bookings, coordination)
HR Generalist — Online Media2021 – 2022
Ternopil, Ukraine
• Managed mass recruitment: candidate sourcing, screening, and interview coordination
• Supported full-cycle onboarding; prepared and maintained employee documentation
• Coordinated office operations and supported day-to-day team needs
HR Generalist — Relokia2019 – 2020
Ternopil, Ukraine
• Supported recruitment, onboarding, and internal team coordination
• Maintained documentation and provided administrative and operational support
EDUCATION
Master’s Degree in Computer Science, Ternopil National Technical University2020 – 2021
Bachelor’s Degree in Computer Science, Ternopil National Technical University2016 – 2020
SKILLS & LANGUAGES
Professional: Project Management · Content Planning · Influencer & Vendor Negotiation · Budget & Deadline Control ·
Competitive Analysis
Tools: Trello · Notion · Jira · ClickUp · Google Workspace · Claude (incl. Claude Design, browser extension) · ChatGPT ·
Gemini
Languages: Ukrainian — Native · English — Intermediate · Polish — Intermediate
PROJECT MANAGER
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PROFILE
Project Manager with a background in HR and office operations, now managing content and influencer projects for
several brands at a creative agency. I build content plans, assign tasks to design, copywriting and production, work with
bloggers and contractors, and keep processes organized in Trello. I use AI tools to speed up research and reporting.
Computer Science degree. Looking to grow in project and operations management.
WORK EXPERIENCE
Project Manager — SHUM AgencyMay 2026 – Present
Lviv, Ukraine
Project & Content Management
• Manage content and influencer marketing for 3 client brands (up to 4 at peak), each with its own workflow
• Build content plans and assign tasks to designers, copywriters, and the shooting team; take part in shoots
• Source bloggers and influencers, agree on terms, posting schedules, and payments; prepare contracts from
templates
• Moved the team’s task management from Telegram chats to Trello, introducing structured tracking of tasks and
deadlines
Analytics & Automation
• Analyze clients’ Instagram pages and competitors’ metrics and content for tender presentations
• Prepare half-year and annual competitor analysis reports for clients; design monthly performance reports in Claude
Design from the targetologist’s data
• Use the Claude browser extension to automate research data collection, then analyze and verify the results
• Built a Google Sheets tool with AI assistance that syncs team vacation entries into a visual calendar
HR Admin / Office Manager — Noltic2022 – 2025
Lviv, Ukraine
• Managed office operations and day-to-day workflows; maintained documentation and internal processes
• Planned and tracked office budgets, monitored expenses, and prepared reports
• Coordinated vendors and external partners (agencies, suppliers, event services)
• Organized internal events, meetings, and business trips (logistics, bookings, coordination)
HR Generalist — Online Media2021 – 2022
Ternopil, Ukraine
• Managed mass recruitment: candidate sourcing, screening, and interview coordination
• Supported full-cycle onboarding; prepared and maintained employee documentation
• Coordinated office operations and supported day-to-day team needs
HR Generalist — Relokia2019 – 2020
Ternopil, Ukraine
• Supported recruitment, onboarding, and internal team coordination
• Maintained documentation and provided administrative and operational support
EDUCATION
Master’s Degree in Computer Science, Ternopil National Technical University2020 – 2021
Bachelor’s Degree in Computer Science, Ternopil National Technical University2016 – 2020
SKILLS & LANGUAGES
Professional: Project Management · Content Planning · Influencer & Vendor Negotiation · Budget & Deadline Control ·
Competitive Analysis
Tools: Trello · Notion · Jira · ClickUp · Google Workspace · Claude (incl. Claude Design, browser extension) · ChatGPT ·
Gemini
Languages: Ukrainian — Native · English — Intermediate · Polish — Intermediate
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