Наталія

Nataliia Brodzianska
Business Systems | Data Management amp; Quality | Application Support | Process Improvement

Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

Professional Summary
Detail-oriented professional with experience working with ERP systems, business software, and data. Experienced in using NetSuite, including financial processes and fixed assets, as well as 1C, BAS, Pricecreator, and Microsoft Excel. Skilled in checking data, testing, identifying errors and discrepancies, and supporting users with business applications. Completed a mentorship program in satellite imagery analysis at The HALO Trust, developing analytical skills, attention to detail, and the ability to interpret visual and geospatial information. Quick to learn new software and processes, with strong analytical and problem-solving skills. Looking to develop my career in data management, business systems, and application support.
Professional Skills
• Business & ERP Systems: Practical experience with NetSuite, including financial processes and fixed assets, as well as 1C and BAS.
• Data Management & Verification: Experience checking and comparing information, mapping data, verifying accuracy and identifying discrepancies in software systems.
• User Support: Experience supporting users of online platforms, investigating issues and helping resolve system-related problems.
• Microsoft Office: Experience with Excel, Word and Outlook;
• Product & Pricing Data: Experience working with Pricecreator and product and pricing information.
• Business Processes: Experience working with accounting, financial and operational processes and information.
• Languages: Ukrainian — Native; English — Upper-Intermediate (B2).

Professional Experience
The HALO Trust Representative Office in Ukraine
Finance Officer
April 2023 – Present
• Work with NetSuite in day-to-day financial and accounting processes, including work with fixed assets.
• Enter, update and verify financial and accounting information in the ERP system.
• Check data for accuracy and identify discrepancies or inconsistencies.
• Work with financial documentation and structured information in accordance with internal procedures.
• Use Excel and other business tools for data processing, analysis and reporting.

Rozetka Online Hypermarket
Client Relations Manager – Central Office, Development Department
August 2021 – March 2022
• Worked with Pricecreator and Enidesk as part of daily business processes.
• Worked with product and pricing information within business systems.
• Checked and compared information and identified discrepancies.
• Updated and maintained information in the relevant systems.
• Communicated with internal teams to clarify information and resolve issues.

Vostok Bank (PJSC)
Call-Center Operator
September 2020 – July 2021
• Provided first-line support to customers using internal information systems.
• Investigated customer issues and provided information or escalated cases when necessary

Turne LLC (Online Tourist Services Portal www.turne.ua)
Customer Technical Support Manager
August 2016 – March 2020
• Worked with the online platform to map and manage information and advertisements.
• Checked and verified information before publishing advertisements on the website.
• Assisted clients with creating, updating and publishing their advertisements, while providing technical support.
• Communicated with clients to clarify information and resolve platform-related issues.

Education
Kyiv National Linguistic University (KNLU)
Specialist in Philology (English)
2001 – 2007

Additional Training
• Satellite Imagery Analysis Mentorship Program — The HALO Trust Completed a mentorship program in satellite imagery analysis, developing analytical skills, attention to detail, and the ability to interpret visual and geospatial information.
• Accounting Courses
• Excel for Business
• Power BI