• File

Катерина

Client manager

Considering positions:
Client manager, Client service representative, Yacht charter operator 
Age:
29 years
City of residence:
Odesa
Ready to work:
Odesa, Remote

Contact information

The job seeker has provided: Phone numberMessenger

Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.

Uploaded file

Quick view version

This resume is posted as a file. The quick view option may be worse than the original resume.

KATERYNA OZIEROVA
LUXURY CLIENT RELATIONS / VIP CONCIERGE
YACHT CHARTER OPERATIONS

Luxury hospitality professional with experience on private and charter superyachts up to 142m. Combines VIP guest
service and interior operations with crew operations, B2B correspondence and international seafarer documentation.

CONTACT PROFESSIONAL EXPERIENCE

[open contact info](look above in the "contact info" section) Luxury Hospitality & VIP Guest Services
WhatsApp
Private & Charter Superyachts | 2019–2025
[open contact info](look above in the "contact info" section)
Stewardess · Service Stewardess · 2nd Stewardess
[open contact info](look above in the "contact info" section)
• Delivered guest and VIP service aboard private and charter yachts from 34m to
CORE EXPERTISE
142m in international cruising programmes.
VIP guest service
• Supported meal and wine service, guest welcoming, table styling and daily
Service organisation service preparation during busy guest trips.
Provisioning and turnarounds • Organised pantry areas and service flow; assisted with provisioning, charter
Senior interior support turnarounds and new-build interior preparation.
B2B correspondence • Supported senior interior duties and junior stewards, communicating practical
Cold and warm outreach standards and maintaining calm, consistent service.
Company prospecting • Maintained guest cabins and lounge areas, with wardrobe care, guest laundry
Seafarer documentation and assistance to owners ashore.

CERTIFICATIONS Crew Operations & Business Development
STCW · ENG1 Crew Operator | 2020–mid 2021
Food & Hygiene Level 2
WSET Level 1 · PBL2 • Handled B2B correspondence with large companies, including formal business
Driving licence emails and day-to-day communication.

• Conducted cold and warm outreach by telephone and correspondence to
EDUCATION
develop crewing business contacts.
International Tourism
• Worked with international seafarer documentation required for crew joining
Management
vessels under foreign flags.
B.A. · Kyiv University of Culture
2016–2020 • Prospected new companies for potential crewing cooperation and business
development.
Social Culture Management
Odesa Pedagogical University
2016–2020

English Philology
Odesa National University
2014–2015 · Partial studies

More resumes of this candidate

Similar candidates

All similar candidates


Compare your requirements and salary with other companies' jobs: