Владислав

PROFESSIONAL SUMMARY

Customer-oriented professional with 7+ years of combined
experience in sales, hospitality and customer service, including
2 years as a Sales Manager at adidas.
Strong interpersonal and communication skills, with proven ability to
understand customer needs, handle challenging situations and
work efficiently in fast-paced environments.
Hands-on experience creating and setting up independent online
stores using Shopify and Etsy, as well as knowledge of no-code
website design and affiliate marketing.
Confident using Google Workspace, online research tools and digital
platforms. English proficiency: B1 (Intermediate).
Currently seeking a remote opportunity , where I can combine my
customer service background, sales experience and digital skills.

CORE SKILLS
VLAD Customer Support & Client Communication
Sales & Customer Relationship Management
Wr i t t e n C o m m u n i c a t i o n
Problem Solving

PODOLSKYI Online Research & Data Collection
E - c o m m e r c e P l a t fo r m s ( S h o p i f y, E t s y )
Online Store Creation & Setup
N o - C o d e We b s i t e D e s i g n
A f f i l i a t e M a r ke t i n g
G o o g l e Wo r k s p a c e ( D o c s , S h e e t s , D r i ve )
M i c r o s o f t E xc e l ( B a s i c )
Data Entry & File Management
Time Management & Multitasking
CONTACT Attention to Detail

[open contact info](look above in the "contact info" section)
PROFESSIONAL EXPERIENCE
[open contact info](look above in the "contact info" section)
Sales Manager | adidas 2 Ye a r s | [ 2 0 1 4 - 2 1 0 6 ]
Odesa, Ukraine
Assisted customers in selecting products based on their individual
n e e d s a n d p r e fe r e n c e s .
Provided product consultations and recommendations.
D eve l o p e d s t r o n g c u s t o m e r r e l a t i o n s h i p s a n d m a i n t a i n e d h i g h s e r v i c e
standards.
Wo r ke d t o wa r d s s a l e s t a r g e t s a n d c o n t r i b u t e d t o s t o r e p e r fo r m a n c e .
SKILLS D eve l o p e d s t r o n g s a l e s , n e g o t i a t i o n a n d c o m m u n i c a t i o n s k i l l s .
EDUCATION
Management Skills Bartender | Hospitality Industry 5 Ye a r s | [ 2 0 1 7 - 2 0 2 2 ]
Junior Specialist Diploma
Fast Learner
Odessa Maritime College of D e l i ve r e d h i g h - q u a l i t y c u s t o m e r s e r v i c e i n fa s t - p a c e d
Communicated with customers, identified their needs and ensured a
Technical Fleet
Critical Thinking p o s i t i ve ex p e r i e n c e .
M a n a g e d m u l t i p l e t a s k s w h i l e m a i n t a i n i n g a c c u r a c y a n d e f f i c i e n c y.
Flexability Pa r t i c i p a t e d i n l a u n c h i n g n e w b a r a n d h o s p i t a l i t y p r o j e c t s f r o m t h e i n i t i a l
setup stage through full operational launch.
Wo r ke d e f fe c t i ve l y a s p a r t o f a t e a m a n d m a i n t a i n e d s e r v i c e s t a n d a r d s .

LANGUAGES
DIGITAL EXPERIENCE
• Ukrainian — Native
LANGUAGE
• Russian — Native Shopify & Etsy
• English — B1 (Intermediate)
English B1 I n d e p e n d e n t l y c r e a t e d a n d s e t u p o n l i n e s t o r e s u s i n g S h o p i f y a n d E t s y.
E x p l o r e d e - c o m m e r c e p l a t fo r m f u n c t i o n a l i t y a n d s t o r e m a n a g e m e n t t o o l s .
Ukrainian D eve l o p e d p r a c t i c a l k n o w l e d g e o f o n l i n e b u s i n e s s o p e r a t i o n s .
Fa m i l i a r w i t h n o - c o d e w e b s i t e d e s i g n a n d a f f i l i a t e m a r ke t i n g c o n c e p t s .