Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20850349/

Work experience

Customer Support Specialist | Dispatcher | Administrative Assistant |

from 03.2026 to now (9 months)
Noble Clean, Дистанційно (Послуги для населення та бізнесу)

- Managing customer inquiries and providing professional customer support.
- Coordinating cleaning appointments and scheduling cleaning teams.
- Communicating with clients via phone, email, and online platforms.
- Preparing service estimates and handling booking requests.
- Resolving customer concerns and ensuring a positive customer experience.
- Managing daily scheduling and administrative tasks.

Document Control Analyst

from 06.2020 to 02.2022 (1 year 9 months)
Flex, виробнича компанія, Мукачево (Машинобудування)

- Managed and maintained product-related documentation within the manufacturing environment.
- Reviewed and verified product specifications and Bill of Materials (BOM).
- Ensured accuracy and consistency of product component information.
- Monitored documentation changes and updates related to manufacturing processes.
- Coordinated with relevant departments to maintain accurate production records.
- Supported document control procedures and ensured information was properly maintained and updated.

Traffic analyst

from 05.2016 to 03.2020 (3 years 11 months)
Flex, виробнича компанія, Мукачево (Машинобудування)

- Processed and reviewed invoices and credit notes within the transportation department.
- Checked invoice accuracy, identified discrepancies, and handled invoice approvals and rejections.
- Coordinated with the Finance Department to resolve billing issues and ensure accurate financial records.
- Managed invoice corrections, returns, processing, and closure.
- Monitored documentation accuracy and ensured compliance with internal procedures.
- Trained colleagues from other Flex locations, conducted training sessions, and provided guidance on internal workflows and processes.

Education

Мукачівський державний університет

Туризм, Мукачево
Higher, from 2007 to 2012 (5 years)

Knowledge and skills

• Комунікабельність
• Старанність
• Орієнтація на результат
• Стресостійкість
• Вмотивованість

Language proficiencies

• Ukrainian — fluent
• English — average

Additional information

I am a detail-oriented and responsible professional with experience in customer support, dispatching, traffic coordination, and administrative tasks.

I have strong communication and organizational skills, the ability to multitask, solve problems, and work effectively in a fast-paced environment.

I enjoy working with people, coordinating daily operations, and ensuring a positive customer experience.

Currently open to new remote opportunities where I can contribute my skills, grow professionally, and become a valuable member of a team.