Марія

MASHA KAZANSKAYA
REMOTE LOGISTICS SUPPORT | ORDER PROCESSING | CUSTOMER SUPPORT

Bunnik, The Netherlands • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Motivated and responsible professional with over 3 years of experience in logistics, warehouse operations and
administrative support. Experienced in shipment coordination, documentation, communication with different
teams, handling customer enquiries and organizing daily operations. Currently seeking a full-time remote
opportunity with an international company in Logistics Support, Order Processing, Customer Support or
Administrative Assistance. Confident English communication skills (B2), strong organizational abilities,
attention to detail and a willingness to learn new software, systems and digital tools.

PROFESSIONAL EXPERIENCE
Logistics Employee | ALSO Nederland B.V.
Nieuwegein, The Netherlands • February 2024 – Present
• Coordinate incoming and outgoing shipments.
• Process and check transport documentation.
• Communicate with drivers and warehouse teams.
• Monitor shipment progress and delivery schedules.
• Support daily logistics operations and help resolve delivery and operational issues.
Warehouse Employee | PostNL
Houten, The Netherlands • March 2022 – January 2024
• Checked product quality and quantities.
• Verified shipment documentation.
• Prepared and processed outgoing orders.
• Maintained accuracy and organization in a fast-paced environment.
Administrative Assistant | Restaurant Royale
Zhytomyr, Ukraine • July 2020 – February 2022
• Handled incoming phone calls and customer enquiries.
• Welcomed and assisted customers.
• Organized menus and arrangements for events.
• Supported daily administrative activities and coordinated customer requests.
Cook | Restaurant Pan Marzipan
Zhytomyr, Ukraine • September 2019 – May 2020
• Prepared traditional dishes and confectionery.
• Assisted with ingredient calculations.
• Maintained quality and hygiene standards.

CORE SKILLS
Administrative Support • Order Processing • Logistics Support • Shipment Tracking • Data Entry &
Documentation • Customer Communication • Email & Phone Communication • Microsoft Excel (Basic /
Intermediate) • Organization & Time Management • Problem-Solving • Attention to Detail • Fast Learning &
Adaptability

DIGITAL SKILLS
• Microsoft Excel – Basic / Intermediate
• General computer skills and digital documentation
• Willingness to learn CRM, ERP and other business software

EDUCATION
Bachelor’s Degree in Hotel and Restaurant Business
Kyiv University, Ukraine • September 2016 – June 2022

LANGUAGES
Ukrainian – Native • English – B2 (Confident working proficiency)

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ADDITIONAL INFORMATION
Based in the Netherlands • Driving licence: Category B • Seeking full-time remote employment • Open to
international companies • Highly motivated, responsible and ready to learn new tools and software

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