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Олександр

Support manager

Age:
30 years
City:
Rivne

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Oleksandr PROFILE

Bonatskyi Technical Support Specialist with 5+ years of hands-on experience maintaining,
TECHNICAL SUPPORT troubleshooting, and improving WordPress and Drupal websites. Used to diagnosing
SPECIALIST production issues, helping teams ship fixes, and working with clients and agencies on
requirements, content, and site stability. Comfortable across CMS admin, frontend,
C O N TA C T hosting/dev environments, and clear written communication in English.
EMAIL
[open contact info](look above in the "contact info" section) EXPERIENCE

LINKEDIN Jottom May 2025 – Aug 2026
[open contact info](look above in the "contact info" section) WordPress Developer / Technical Support
LOCATION Supported commercial WordPress sites: custom themes, reusable components, ACF,
Hebbi Gutenberg, and WooCommerce.
Diagnosed and fixed layout, plugin, and content issues on responsive pages built from
SKILLS agency designs.
Helped agencies with implementation questions, bugfixes, and delivery of stable, reusable
CMS support
blocks.
WordPress (ACF, Gutenberg,
WooCommerce), Drupal 7–10 WordPress · ACF · Gutenberg · WooCommerce · PHP · JavaScript

Troubleshooting Jetbi May 2023 – Apr 2025
Bugs, layouts, plugins/modules, SEO, Drupal Developer / Site Support
PageSpeed Maintained and supported Drupal 8 websites in production: updates, new pages, and
recurring issues.
Environments
Docker, DDEV, Lando, Vagrant, Git, Identified and resolved SEO problems with Semrush; explained findings and applied fixes.
FTP Investigated performance issues and improved PageSpeed scores to 90+.
Web stack Built custom pages and reusable components to reduce repeated support work.
HTML/CSS/SCSS, JavaScript, PHP, Drupal 8 · Twig · JavaScript · SCSS · Webpack · Git
REST API
Lemberg Dec 2021 – Feb 2023
Build tools Frontend Drupal Developer
Webpack, Gulp, Sass Supported Drupal 7 sites and delivered new blocks while keeping existing functionality
stable.
Support tools
Semrush, browser DevTools, AI Configured new components on Drupal 8 and helped with a legacy-site redesign on Drupal
assistants (Cursor, GPT, Gemini) 8.
Worked in a team workflow with Git, Webpack/Gulp, and Sass on live client projects.
LANGUAGES Drupal 7–10 · Twig · JavaScript · Sass · Webpack · Gulp · Git
English — B2
AnyForSoft Dec 2020 – Dec 2021
Ukrainian — Native Frontend Drupal Developer
Polish — A2 Developed corporate websites and supported an existing Drupal 8 site with new
functionality.
E D U C AT I O N Configured features on a live site and built new components and blocks for content teams.
Master’s Degree Drupal 8 · Twig · JavaScript · Sass · Webpack · Git
Computer Science
MEGU, Rivne
2017 – 2019

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