Ольга

Olha Pasichnyk
Senior QA / Quality Control Engineer
[[open contact info](look above in the "contact info" section)] | [[open contact info](look above in the "contact info" section)] | Lviv, Ukraine (Open to remote)

PROFESSIONAL SUMMARY
Senior QA Engineer with 5+ years of experience testing web and mobile applications in industrial (SCADA), fintech, and
enterprise SaaS domains. Skilled in test planning, requirements analysis, BDD test design, and root-cause defect analysis across
Agile/Scrum, Kanban and SAFe teams. Experienced leading and mentoring QA engineers (teams of up to 4), and operating as
sole QA owner within cross-functional teams of 25+. Strong track record of building test processes and documentation from
scratch and driving release quality for U.S.-based enterprise clients, and an early adopter of AI tools (Claude) to accelerate
ticket analysis and test case design.

CORE SKILLS
● Testing types: functional, non-functional, UI, regression, integration, end-to-end (E2E), and exploratory testing
● Test design: test planning & strategy, BDD-style scenarios, test case & test plan documentation, requirements analysis
● Automation & tools: Selenium WebDriver, Postman (API testing), Mabl, browser dev tools, Playwright
● Test & project management: JIRA, TestRail, Zephyr, Azure DevOps, GitHub, Figma
● Databases: MS SQL Server (2008, 2012), MySQL — writing queries for data validation & DB testing
● Methodologies: Agile, Scrum, Kanban, SAFe
● AI-assisted QA: actively using Claude to analyze tickets and user stories, generate and refine test cases and BDD-style
test scenarios, and speed up requirements clarification and test documentation

LEADERSHIP & MENTORING
● Mentored 5+ team members across different roles and timelines, including new QA hires, trainee QC engineers, and
peers transitioning into test leadership tasks
● Led QA teams of up to 4 engineers, owning task prioritization, onboarding, and day-to-day coaching
● Ran knowledge-transfer sessions to upskill team members on project context, tools, and testing processes
● Acted as sole QA on cross-functional teams of 25+, serving as the go-to quality contact for Dev, BA, and Automation

PROFESSIONAL EXPERIENCE

Senior QA Engineer, QA Lead | Client: Oil & Gas (SCADA platform)
Client: US company
(1,6 yrs)
Web- and mobile-based SCADA platform for real-time monitoring, control, and reporting of industrial processes. Team of 15+.
● Owned QA end-to-end as the sole QA engineer on the project, building the test process, test plan, and execution
workflow from scratch
● Led functional, UI, database, regression, and release testing across web and mobile clients
● Analyzed customer-reported issues and root causes; supported developers with reproduction steps and test data,
● Authored end-to-end test cases and test summary reports used by stakeholders for release sign-off
● Used Claude to analyze incoming tickets and draft initial test scenarios
● Partnered with the automation team to align manual and automated coverage
● Tools: SQL, Postman, Azure DevOps, Claude, Playwright

Senior QA / QC Engineer | Client: On-Demand Accounting System (Oil & Gas)
Client: US company
(4 yrs)
Web application for the oil & gas industry integrating with multiple systems to support financial operations and reporting. Team of
25+.
● Defined and continuously improved test processes for a cross-functional team of 25+, spanning functional, non-
functional, UI, integration, and regression testing

● Led a QA team of 4, prioritizing tasks, mentoring and onboarding new QA engineers, and running knowledge-transfer
sessions
● Partnered with Business Analysts on user story writing and reviewed automation test scripts to ensure coverage
● Triaged regression issues to keep the backlog clean and release-ready, and delivered customer-facing sprint demos
● Analyzed root cause of production incidents and customer-reported issues, supplying developers with reproduction
steps and test data
● Adopted Claude into the QA workflow to analyze user stories/tickets and generate structured test cases and BDD
scenarios, helping the team keep pace with a high sprint cadence
● Authored E2E functional documentation, test summary reports, and collected quality metrics for stakeholder reporting
● Tools: Selenium, SQL, Postman, JIRA, Zephyr, GitHub, Mabl

Trainee QC Engineer | TeachUA project
Client: Ukrainian company
(3 mos)
Web platform cataloguing Ukrainian-language extracurricular clubs and centers nationwide. Team of 20.
● Wrote and analyzed user stories and requirements, translating them into test scenarios
● Designed and executed test cases, reported bugs, and tracked resolution through JIRA
● Tools: JIRA, GitHub, Figma

CERTIFICATIONS
● SoftServe IT Academy — "Quality Assurance and Testing of Modern Software Systems" (2021)
● Currently learning: Playwright for test automation (in progress)

EDUCATION
Master's Degree, Ivan Franko National University of Lviv
● Dept. of Foreign Languages for the Humanities (2007–2012)
● Dept. of Entrepreneurship Economics (2012–2015)

LANGUAGES
● English — Upper-Intermediate
● Ukrainian — Native