Fidan

Najafzade Fidan
Date of birth: 09 July 2003
Baku, Azerbaijan | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

PROFILE ENGLISH QUALIFICATION

I have taught English privately and worked on a global English-
speaking customer service line. I completed my bachelor's degree
and an exchange semester at Ege University (Izmir, Turkiye)
entirely in English. I use English daily with my international
7.0
network. Since taking IELTS two years ago, I have significantly
improved my English and am now preparing for a retake, aiming IELTS Academic
for an overall band score of 8.0.
Previous result | 2024

EXPERIENCE

English Customer Service Representative
LANGUAGES
Jan 2026 - Oct 2026 | May 2024 - Oct 2024
Teleperformance / TP Group My mother tongue
Majorel Azərbaycan Telekomünikasyon MMC | Baku, Azerbaijan
Azerbaijani
Handled approximately 50 customer calls per day in English.
Supported customers worldwide on a global English-speaking Other languages
service line. English C1
Russian C2
Turkish C1
Private English Tutor
German A1
2023 - 2025
Currently learning German
Private Mathematics Tutor
2020 - 2023

EDUCATION
DIGITAL SKILLS
Master's studies
Azerbaijan University of Architecture and Construction (AzMIU) MICROSOFT OFFICE
September 2026 - Present | Baku, Azerbaijan Word, Excel and PowerPoint.
Programme taught in English

Bachelor of Architecture AI TOOLS
Using AI confidently for
Azerbaijan University of Architecture and Construction (AzMIU)
Sep 2020 - Jun 2024 | Baku, Azerbaijan research and content
Completed the programme entirely in English. preparation.

Exchange Semester COMPUTER SKILLS
Landscape Architecture - Ege University Using digital tools confidently.
Sep 2022 - Feb 2023 | Izmir, Turkiye
Completed the programme entirely in English.