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Diana
Support manager
- Age:
- 21 years
- City:
- Ternopil
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Diana Zaverukha
[open contact info ](look above in the "contact info" section) Ternopil, Ukraine [open contact info ](look above in the "contact info" section)
ABOUT ME
Motivated and responsible person with experience in sales, customer support, and client communication.
Skilled in identifying customer needs, negotiating, and building positive relationships with clients. I’m a
fast learner with problem-solving skills.
EDUCATION
TERNOPIL VOLODYMYR HNATIUK TERNOPIL COOPERATIVE VOCATIONAL
NATIONAL PEDAGOGICAL UNIVERSITY COLLEGE 2020 - 2023
Bachelor of Philology, Translator Associate Degree in Finance,
Banking and Insurance
WORK EXPERIENCE
GotYourBack Support - Sales Manager 2024-NOW
Providing consultations and basic technical support for purchased products through remote
connection
Updating the CRM system after each interaction
Upselling additional products and services
AsiaFoods - Sales Assistant 06.2024 - 10.2024
Assisting customers in choosing products and providing consultations
Handling customer questions, complaints, and requests
SKILLS
Customer support and consultation Adaptability and flexibility Attention to
detail
Working with targets and KPIs Data entry and ducomentation
LANGUAGES
English - B2 German - A2
[
ABOUT ME
Motivated and responsible person with experience in sales, customer support, and client communication.
Skilled in identifying customer needs, negotiating, and building positive relationships with clients. I’m a
fast learner with problem-solving skills.
EDUCATION
TERNOPIL VOLODYMYR HNATIUK TERNOPIL COOPERATIVE VOCATIONAL
NATIONAL PEDAGOGICAL UNIVERSITY COLLEGE 2020 - 2023
Bachelor of Philology, Translator Associate Degree in Finance,
Banking and Insurance
WORK EXPERIENCE
GotYourBack Support - Sales Manager 2024-NOW
Providing consultations and basic technical support for purchased products through remote
connection
Updating the CRM system after each interaction
Upselling additional products and services
AsiaFoods - Sales Assistant 06.2024 - 10.2024
Assisting customers in choosing products and providing consultations
Handling customer questions, complaints, and requests
SKILLS
Customer support and consultation Adaptability and flexibility Attention to
detail
Working with targets and KPIs Data entry and ducomentation
LANGUAGES
English - B2 German - A2
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The candidate's resume is posted at https://www.work.ua/resumes/20882866/