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Данило

Technical support specialist (L2)

Considering positions:
Technical support specialist (L2), Technical support specialist (L3), Technical support specialist 
Age:
21 years
City of residence:
Lviv
Ready to work:
Lviv, Remote, Ternopil

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DANYLO SHTOHRYN
Lviv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

SUMMARY

Technical professional with 7 months of commercial experience supporting and maintaining a
production web application. Skilled at investigating issues, reading API responses and
browser logs, reproducing problems, and clearly communicating findings. Bachelor's degree
in Internet of Things. Looking for a technical support or customer-facing technical role.

KEY SKILLS
● Troubleshooting: issue investigation, root-cause analysis, reproducing and verifying
fixes.
● Technical: REST APIs, HTTP, JSON, Postman, browser DevTools, basic SQL (MySQL).
● Web: JavaScript, TypeScript, React, Next.js, HTML, CSS.
● Tools: Git, GitHub, spreadsheets.
● Work practices: team collaboration, working with staging and production environments.

EXPERIENCE
Frontend Developer
Commercial Web Application | April 2026 – Present
● Investigated unexpected application behavior by analyzing API responses and browser
logs.
● Reproduced reported issues and verified fixes in staging and production.
● Worked with existing codebases, handling edge cases and implementing changes.
● Collaborated with team members to clarify requirements and resolve problems.

EDUCATION
Lviv Polytechnic National University
Bachelor’s degree in Internet of Things | Graduated June 2026

LANGUAGES
● English: Upper-Intermediate | Ukrainian: Native.

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