Mwangi

EDDAH MWANGI
Phone 254745437489 | Email: [open contact info](look above in the "contact info" section) | Address: Nairobi, Kenya

PROFESSIONAL SUMMARY
Experienced Truck Dispatcher with over 2 years in local and international logistics. Proven track record in
managing truck fleets, planning efficient routes, reducing empty miles, and ensuring reliable on-time delivery.
Skilled in customs regulations, driver communication, and dispatch software (TMS) to lower costs and boost
profit.

SKILLS
Route Optimization Negotiation & Rate Management, TMS Proficiency (Transportation Management
Systems), International Customs & Compliance, Load Board Mastery (DAT, Amazon Relay), ELD &
HOS Regulatory Knowledge, Fleet Coordination & Scheduling, Crisis Management & Problem Solving,
Geographic Planning & Weather Monitoring, Conflict Resolution & Driver Relations, Profitability &
Cost-per-Mile Analysis, Freight Billing & Documentation (BOL/POD), High-Volume Multitasking,
Customer Support, Call Handling, Chat Support, Email Support, Dispatch Coordination, Communication
Skills.

EXPERIENCES
Truck Dispatcher
C. Pride Transport |Remote| march 2025 –August 2026
Roles and Responsibilities:
Load Sourcing & Rate Negotiation: Source high-paying freight via load boards and direct shippers;
negotiate rate confirmations to maximize revenue per mile.
Fleet Scheduling & Route Optimization: Coordinate daily driver schedules, plan cost-effective routes,
and eliminate empty (deadhead) miles.
Driver Operations & Live Tracking: Dispatch trip details, monitor real-time load progress, and support
drivers with delays, breakdowns, or road issues.
Regulatory Compliance: Audit Hours of Service (HOS) via ELDs to ensure strict adherence to FMCSA
and DOT safety guidelines.
Documentation & Logistics Management: Track Proof of Delivery (POD) and Bills of Lading (BOL),
and update Transportation Management Systems (TMS) for quick billing.

Truck Dispatcher
Direct line transportation| Remote | February 2024 –january2025
Roles and Responsibilities:
Find Freight: Search load boards (like DAT, Truckstop, or 123Loadboard) and communicate with direct
shippers or freight brokers.
Negotiate Rates: Work to get the highest possible rate-per-mile (RPM) for loads.
Dispatch Drivers: Provide drivers with precise pickup and delivery details, appointments, cargo
information, and special instructions.
Maintain Daily Contact: Monitor drivers throughout their trips to track shipment status and address
delays or issues.
Balance Workloads: Ensure fair distribution of miles and manage drivers' schedules to prevent burnout.
Monitor HOS (Hours of Service): Ensure drivers comply with FMCSA regulations and DOT driving
limits using ELD (Electronic Logging Devices).

EDUCATION

● Data analytics| ALX Kenya |Kenya | 2026
● Degree in Economics | Mount Kenya University |Kenya | 2024
● Kenya Certificate of Secondary Education | Senior chief koinange girls high school| 2019

TOOLS
Transportation Management Systems, Google Workspace, Microsoft Office, CRM Systems, GPS Software,
Chat Platforms, Call Center Systems, DAT, Amazon Relay Load Boards.

LANGUAGES
● English – Fluent

REFEREES

Available upon request