Нікіта

NIKITA NANASHY
Project Manager
Odesa, Ukraine — Open to Remote · Seeking Full-time employment
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

SUMMARY
Project Manager with 5+ years of full-time experience delivering full-cycle digital projects across design, web development, and crisis management.
Known as a go-to crisis manager for high-budget engagements (up to $55K), rebuilding client trust through transparent communication and restructured
delivery plans — retaining at-risk accounts and converting them into upsell revenue. Managed 300+ projects for clients across the US, Western and
Eastern Europe, Scandinavia, the Middle East, and Australia, spanning Healthcare, FinTech, EdTech, SaaS, Real Estate, and more. Led cross-functional
teams of up to 7 specialists (UX/UI, frontend, backend, DevOps, QA) while running 3–14 concurrent projects simultaneously. Particular strength in design
agency operations and building PM processes from scratch.

WORK EXPERIENCE
Nixtio Digital Agency July 2025 – May 2026
Project Manager · Full-time
Simultaneously led 10+ active projects with different scopes and priorities, acting as lead crisis manager for high-risk accounts.
Resolved 4 critical/at-risk projects (2 own, 2 reassigned from other PMs), retaining 3 of 4 clients and growing revenue on 2 through upsells; prevented
full refund on the 4th, securing partial payment and a positive close.
Reduced client and team onboarding time by creating a client-facing process guide outlining project flow, expectations, and communication points from
day one.
Built a PM KPI system (tracking framework + documentation) to standardize performance evaluation across the PM team.
Created a kickoff-call template for PMs to prevent missed requirements and reduce downstream bottlenecks.
Mentored 2 junior specialists — one advanced to Middle PM level under close guidance; supported the other's transition into a better-fit role (SMM).
Web Development Company (under NDA) May 2024 – May 2025
Project Manager · Full-time
Hired to establish PM processes from scratch in a company with no formal workflows beyond basic task routing.
Co-built (with the Team Lead) a full operational system: centralized task board, capacity workplans across all departments, daily standups and
retrospectives, and structured cross-departmental communication across 6 teams.
Raised task-description standards, cutting task cycle time — work that previously took ~3 months now completed in 1 month; minor tasks dropped from
multi-week turnarounds to 1–5 business days.
Documented full company workflows via flowcharts in Miro and Figma for company-wide visual reference.
Introduced post-project retrospectives, reducing repeated process mistakes across future projects.
Managed 2 large-scale web platforms operating across 68 countries/locales, plus ~30 short-term projects in parallel.
Mentored and managed 2 junior PMs.
Glow Design Agency May 2023 – May 2024
Project Manager · Full-time
Led a team of 10 designers across multiple digital projects, overseeing full project cycles from discovery to delivery.
Drove account growth through upselling and cross-selling, averaging $1,000 in additional revenue per project (up to $6,500 on top accounts).
Curated and submitted award-winning case studies (Behance/Dribbble) with design team members, winning industry awards and generating inbound
client leads directly from published cases.
Strengthened enterprise client relationships and internal agency capabilities, contributing to 5 five-star project reviews on Clutch.
Coordinated cross-departmentally with marketing, SMM, sales, and HR to align project delivery with business goals.
Conducted discovery phases, client interviews, and project briefings to define scope and requirements.
Nextpage Agency May 2022 – January 2023
Project Manager · Full-time
Led a design team of 8 (12 total in department), successfully delivering 20 small-to-mid-scale projects — landing pages, corporate websites, 3D
animations, and small platforms.
Rescued an at-risk crypto project for a Middle East client through renewed communication and delivery planning, retaining the client and closing an
upsell.
Sold $47,000 in additional features through proactive account management.
Ran daily standups, retrospectives, demos, and weekly planning sessions to keep delivery on track.
Collaborated closely with development partners to ensure smooth cross-team communication.
Presented project outcomes directly to clients and stakeholders.
WebMagic Agency June 2021 – April 2022
Project Manager · Full-time
Led project teams of 3–7 (within a 30-person department), delivering 12 mid-complexity projects from start to finish.
Participated in pre-sales and discovery phases, gathering requirements and scoping client needs directly.
Delivered notable projects including an SEO dashboard for Wildfire.
Created specifications, manuals, and decomposition plans to guide execution.
Managed team resources and delegated tasks across concurrent projects.
Acted as main point of contact for clients through contract signing and delivery.
Coelix March 2021 – June 2021
Project Manager · Full-time
Structured a previously ad-hoc task intake process for both PM and execution teams by implementing a standardized task template in the task
manager, required for all sales-submitted requests.
Automated onboarding processes for clients and employees, improving clarity and consistency of incoming requests.
Communicated directly with clients to manage urgent deadlines.
Created tickets and technical documentation.

SKILLS

Project Management: Agile / Scrumban / Waterfall • Cross-functional Team Leadership • Crisis Management • Stakeholder Communication • Discovery
& Research • Process Optimization • Team Mentorship • Technical Documentation • Account Management • Resource Planning • Risk Management •
Content Management
Tools: Asana, ClickUp, Notion, Trello, Jira, Confluence, Figma, Miro, Slack, MS Teams, Discord, Google Sheets/Docs, WordPress
AI-Assisted Workflow: Implemented AI-based call summarization for design teams (saving ~1 hour of manual review per call); used AI tools to
independently resolve minor issues without pulling specialists off active tasks

EDUCATION & CERTIFICATIONS

Project Management Courses by LABA – 30 hours (Diploma)
PMI Project Management Certification — in progress

LANGUAGES
English — Upper-Intermediate