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Інна

Customer support manager

City:
Kyiv

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Inna Stara Zagora, Bulgaria

Buzylo [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
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Customer Support Manager
Remote · full-time or part-time

Profile Skills
Responsible and attentive entry-level Customer Support candidate with a Written Communication
background in philology and UX/UI design. My design experience has helped me
develop visual thinking, understand user needs, structure information, and work Attention to Detail
confidently with digital tools. I have strong written communication skills in Ukrainian Problem Solving
and English, pay attention to detail, and adapt quickly to new systems. Comfortable Empathy
learning new digital tools and motivated to develop in customer support.
Information Processing
Adaptability
Time Management

Experience Teamwork
Multitasking
Web & UX/UI Design Fast Learning
Apr 2026 – Present
Work with Figma and Adobe Photoshop to create website and app interfaces.
Conduct user interviews and analyze audience needs as part of design projects.
Use AI tools to create and structure learning materials. Digital tools
Previous experience: ballet soloist Google Sheets (basic level)
Dec 2012 – Mar 2026 Figma
State Opera Stara Zagora (2024–2026), Adobe Photoshop
National Opera of Ukraine (2015–2024), Claude Code
tours in Australia, Japan, France, Italy, Mexico, the Netherlands.

Languages
Education
English
IT School GoIT, Kyiv, Ukraine B2
UX/UI Designer
2023 – 2024 Ukrainian
Native
Volodymyr Vynnychenko Central Ukrainian State Pedagogical University
Faculty of Philology Bulgarian
Ukrainian Language and Literature, Bachelor’s A2
Specialization: English language
2010 – 2014

Faculty of Arts
Choreography, Specialist degree
2008 – 2013

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