Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20925847/

Work experience

Director

from 07.2025 to 05.2026 (11 months)
ТОВ "Торговий дім "Ми", Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Launched and developed an export business operation, combining company setup, supplier coordination and international business development.
• Managed company and business setup activities.
• Developed supplier relationships and worked with agricultural traders and food producers.
• Conducted negotiations and worked on memoranda of understanding and contracts.
• Developed relationships with international partners and coordinated business communication.
• Managed the operational development of the export direction.
This role ran alongside other independent and organizational activities during the same period.

Founder & Business Operations Consultant

from 05.2025 to now (1 year 7 months)
SHOVKUN Business Factory, Дистанційно (Консалтинг, бухгалтерія, аудит)

Founder & Business Operations Consultant at SHOVKUN Business Factory.
I help entrepreneurs and business owners identify operational challenges, improve business processes, strengthen management systems, and develop practical strategies for sustainable growth.
My work combines over 15 years of hands-on experience in entrepreneurship, business operations, sales, team management, and business development.
Through SHOVKUN Business Factory, I focus on business diagnostics, strategic planning, operational improvement, and implementation roadmaps designed around each company's specific needs.
My approach is built on practical business experience, independent analysis, and direct involvement in developing solutions for business owners.

Head of Kyiv Branch

from 04.2025 to 03.2026 (1 year)
Громадське об'єднання, Київ (Неприбуткові, благодійні та громадські організації)

Led organizational development and regional operations across Kyiv and the Kyiv region.
• Built 11 local units in 10 months.
• Developed a network of more than 100 active participants.
• Managed a central office team of five.
• Coordinated organizational development and the day-to-day operation of the regional structure.
The role combined building a regional network, coordinating people and organizing operating processes. It ran alongside other business activities during the same period.

Entrepreneur / Business Operations

from 02.2020 to now (6 years 10 months)
Self-employed, Київ (Роздрібна торгівля)

Entrepreneurial and operational work across two separate business activities, with distinct operating periods and teams.

Coffee shops | February 2020 – February 2024
Owned and operated two coffee shops, managing a team of five and the full cycle of day-to-day business operations. Managed suppliers, assortment, pricing, staffing and sales processes. Organized daily workflows and resolved operational problems. Reviewed an unsuccessful initial customer segment and adjusted assortment, pricing and positioning based on the analysis.

Fruit & vegetable retail | September 2023 – Present
Participate in the operational management of five partner-operated fruit and vegetable outlets with a team of approximately ten. Coordinate supplier management, assortment, pricing and staffing. Support day-to-day operations and sales processes. Identify process issues, improve workflows and resolve recurring operational problems.

These are separate business activities, not a single company or combined team.

Head of Kyiv Region

from 04.2018 to 05.2020 (2 years 2 months)
Chameleon Soft Ltd., Київ (IT)

Built and developed the Kyiv regional operation of an IT company, starting with a largely undeveloped local presence.
• Managed the regional team and day-to-day business operations.
• Developed relationships with B2B clients, including large retail companies.
• Coordinated client communication, negotiations and regional business development.
• Helped grow the company's turnover to approximately 2.5 times its earlier level during this period.
The role combined building a regional operation, organizing team responsibilities and supporting business growth.

Deputy Store Manager

from 07.2011 to 08.2013 (2 years 2 months)
NOVUS, Київ (Роздрібна торгівля)

Supported supermarket operations and the coordination of day-to-day operating processes.
• Coordinated staff and employee schedules.
• Worked on supply and inventory planning.
• Organized merchandising and planograms.
• Coordinated stocktakes.
• Supported store launch and preparation activities.
• Helped resolve day-to-day operational issues.

Deputy Store Manager

from 05.2010 to 07.2011 (1 year 3 months)
Сільпо, Київ (Роздрібна торгівля)

Supported store operations, staff coordination and day-to-day operational management.
• Contributed to store launch and preparation activities.
• Worked on supply and inventory planning.
• Organized planograms and merchandising.
• Coordinated staff and employee schedules.
• Supported stocktakes and routine operating processes.

Knowledge and skills

• Здатність до навчання
• Уміння аналізувати
• Управлінські навички
• Управління командою
• Ведення переговорів

Language proficiencies

• English — beginner
• Ukrainian — average

Additional information

Operations Manager | Business Operations | Project Coordination | Process Improvement

15+ years of experience in entrepreneurship, business operations, sales and team management. Seeking long-term remote work with a flexible schedule, clear responsibilities, agreed deliverables and written progress updates. English: basic; I use translation tools for written communication.

Earlier professional experience

2013–2016 | Real Estate Agent | Blagovest
Worked with clients and property listings, discussed property requirements and suitable options, supported negotiations and assisted clients through the stages of property transactions.

2016–2018 | Co-Founder & Operations | Draft beer retail — two stores
Co-founded and operated two draft beer retail stores with a business partner.