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Anastasiia
Customer support representative
- Considering positions:
- Customer support representative, фахівець з підтримки клієнтів
- Age:
- 32 years
- City:
- Kyiv
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You can get this candidate's contact information from https://www.work.ua/resumes/20935222/
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Anastasiia Experience
Borovyk — Canadian Tire
Customer Service Associate | | 2017–2019
Krasutska Canada
Assisted customers in a retail environment
Customer Support
Resolved customer requests
Representative Maintained product knowledge
Provided friendly customer service
Contact MindLink
Customer Support Representative | 2020
[open contact info ](look above in the "contact info" section) Assisted customers through phone and emai l
[open contact info ](look above in the "contact info" section) Resolved customer inquiries
Maintained accurate customer records
Kyiv, Ukraine Delivered professional customer service
About me Everest Logistics
Dispatcher / Driver Tracker | 2021–2022
Customer Support Representative with
experience communicating with English-speaking Coordinated freight transportation across
customers in Canada and the United States. North America
Maintained communication with drivers and
Strong communication, problem-solving, and
organizational skills gained through customer- customers
facing and logistics roles. Passionate about Solved delivery issues and updated shipment
technology, AI, and creating a positive customer status
Worked with internal systems and
experience. I enjoy researching solutions, helping
people navigate digital products, and continuously documentation
learning new tools and technologies. Odyssey Logistics
Dispatcher / Tracking Specialist | 2025–2026
Education M onitored freight shipments and delivery
status
Graduation year : 2013
Communicated with drivers and customers
College of Economics and Humanities
Investigated shipment issues and coordinated
Faculty: Design
solutions
Form of study : Full-time
Updated shipment information in CRM systems
Worked in a fast-paced environment while
Graduated : 2015
meeting deadlines
ILAC – International Language Academy of
Canada
Professional Skills
Vancouver, Canada
• Customer Support
• Customer Research
Program : English Language Program (Full-
• Customer Experience
• Problem Solving
time)
• Email & Chat Support
• Communication
• Technical Support
• Multitasking
LANGUAGES • CRM Systems
• Initiative
• Ukrainian — Native
• Ticket Management
• English — Fluent
• Knowledge Base Research
• Russian — Fluent
Borovyk — Canadian Tire
Customer Service Associate | | 2017–2019
Krasutska Canada
Assisted customers in a retail environment
Customer Support
Resolved customer requests
Representative Maintained product knowledge
Provided friendly customer service
Contact MindLink
Customer Support Representative | 2020
[
[
Maintained accurate customer records
Kyiv, Ukraine Delivered professional customer service
About me Everest Logistics
Dispatcher / Driver Tracker | 2021–2022
Customer Support Representative with
experience communicating with English-speaking Coordinated freight transportation across
customers in Canada and the United States. North America
Maintained communication with drivers and
Strong communication, problem-solving, and
organizational skills gained through customer- customers
facing and logistics roles. Passionate about Solved delivery issues and updated shipment
technology, AI, and creating a positive customer status
Worked with internal systems and
experience. I enjoy researching solutions, helping
people navigate digital products, and continuously documentation
learning new tools and technologies. Odyssey Logistics
Dispatcher / Tracking Specialist | 2025–2026
Education M onitored freight shipments and delivery
status
Graduation year : 2013
Communicated with drivers and customers
College of Economics and Humanities
Investigated shipment issues and coordinated
Faculty: Design
solutions
Form of study : Full-time
Updated shipment information in CRM systems
Worked in a fast-paced environment while
Graduated : 2015
meeting deadlines
ILAC – International Language Academy of
Canada
Professional Skills
Vancouver, Canada
• Customer Support
• Customer Research
Program : English Language Program (Full-
• Customer Experience
• Problem Solving
time)
• Email & Chat Support
• Communication
• Technical Support
• Multitasking
LANGUAGES • CRM Systems
• Initiative
• Ukrainian — Native
• Ticket Management
• English — Fluent
• Knowledge Base Research
• Russian — Fluent
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The candidate's resume is posted at https://www.work.ua/resumes/20935222/