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Yehor

Customer support representative

Considering positions:
Customer support representative, Head of customer support, Engineer constructor, фахівець з підтримки клієнтів 
City of residence:
Kyiv
Ready to work:
Remote

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YEHOR TIMSHYN
Kaunas Lithuania
[open contact info](look above in the "contact info" section) - [open contact info](look above in the "contact info" section)

EDUCATION
Expected in 05/2027 Bachelor of Science: Electrical And Electronics Engineering
Kaunas University of Technology - Kaunas, Lithuania
• Study Abroad: Engineering - Brno University of Technology, Brno, Czech
Republic. ERASMUS+ exchange semester completed in January 2026(more
after)

05/2023 Сyber Engineering
Professional College of Engineering Management - Kyiv, Ukraine
• EducationUSA Academy Connects grant program, 2023 from University of
Colorado, USA

PROFESSIONAL SUMMARY
Smart Robotic Systems student (KTU, GPA 7.8/10) with a passion for technology
and math. My recent exchange at Brno University of Technology significantly
expanded my technical toolkit (including master’s level coursework and Rank 6
Electrical Qualification). I am now back and eager to translate this knowledge into
practice. I am looking for a challenging internship where I can learn quickly, work
hard, and deliver results.

SKILLS
• CAD work (Auto CAD)
• PLC(Programable Logical Controllers (LD best))
• Kinematics and Dynamics
• ABB Robostudio
• RoS2
• Mechanics

EXPERIENCE
03/2024 to 06/2024 Game Presenter
Evolution Gaming – Kaunas, Lithuania

• Engaged players through interactive gameplay, enhancing user experience and
retention.
• Presented game mechanics clearly, ensuring participant understanding and
enjoyment.
• Collaborated with team members to develop innovative game concepts and
formats.

09/2022 to 11/2022 Volunteer
T Film Production Company – Kyiv, Ukraine

• Provided support in data collection for "Defeats of Russian Empire"
documentary film making.
• Searched for footages (photos, paintings, drawings that would help to visualize
the events of those years) and to systematize them: indicating the resource,
authorship and so on.
• Engaged with team members to gather feedback from social networks.

07/2026 to 08/2026 Fin-Boost
Fin boost loan lending company – Alberta, Canada WEB
*Also have a recommendation letter. *

• Client Communication & Trust Building: Drafting professional, polite
messages to address clients' concerns regarding personal data security and
privacy during the verification process.
• Verification and Application Management: Assisting clients through
financial service application steps while ensuring they felt secure about
sharing necessary verification details.
• Chat Support & Inquiry Resolution: Handling customer service
interactions and chats to effectively guide clients through verification steps
and resolve their concerns in real time.

09/2025 to 01/2026 Erasmus+ Program
Brno University of Technology (Czech Republic)

• Advanced Coursework: Completed 5 Master's-level courses during the 3rd
year of Bachelor's studies in Brno, including Low Power Electric Sources,
Modern Nuclear Energy Equipment, and Digital and Electrical Equipment
Protection (focusing on switchgear and line protection).
• Vodafone Lab Experience: Acquired practical skills in the Vodafone
laboratory, working with data packets, 5G technology, and the NS-3 network
simulator.
• Certification: Obtained the local Electrical Technician qualification (Rank 6
out of 8), which is the highest level available to non-Czech citizens.
• Robotics: Participated in the assembly and construction of a robotic conveyor
system.

ACCOMPLISHMENTS
- For two years in a row was as group leader: carried out communication between
students and the college administration, organized student meetings (2021-2023)
- During 2 years of college, received a scholarship for high academic performance.
- First Junior Grade in Freestyle Swimming

LANGUAGES
English Ukrainian

Advanced (C1) Bilingual or Proficient (C2)
Russian Spanish

Bilingual or Proficient (C2) Intermediate (B1)

#HRJ#93 17f5a8-ae2f-4319-a817-28676f49f1f0#

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