Resume from February 12, 2019 PRO

Сергей

Product manager

Employment:
Full-time.
Age:
33 years
City:
Kyiv

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Work experience

Product Manager

from 06.2018 to now (5 years 11 months)
Ciklum, Київ (IT)

•Leading the full life cycle of new products launches and features development: market research, identifying real user problems, developing PRD, user stories preparation, validation, UI/UX & technical development
•Managing cross-functional teams for product features development (UI/UX, Web/App, Core teams, QA)
•Prioritizing features development
•Managing stakeholders’ product priorities, plans and expectations
•Managing Product Strategy, Roadmap and Backlog
•Acting as a Product Owner in Scrum Framework
•Working closely with the product and engineering teams to constantly improve product performance
•Participating in RFP and SOW processes with external partners
•Launched new features for the biggest Telco company in one of the European country (music product) such as Apple CarPlay and Android Auto support, offline experience improvements, interactive enhancements etc.

Interactive Services Product Manager

from 01.2016 to 05.2018 (2 years 4 months)
Воля, Киев (Telecommunications and networking)

- Managing the company’s interactive products and services
- Initiating new products launches on the market and full management during the whole lifecycle
- Developing and implementing product strategies
- Managing the complete lifecycle of the product: from concept to commercial launch, and supporting during its presence on market
- Calculating business cases for purchasing new content, new services launches; managing its marginality
- Analyzing products and market performance, opportunities and issues
- Identifying opportunities for cost reduction and revenue growth
- Cross-functional cooperation with Marketing, Sales, Customer Care, Finance and Technical departments

Achievements:
- Launch of the company’s proprietary OTT platform “Interactive TV 2.0”
- Launch of the company’s own mobile app “Volia TV” (generated additional 15% of OTT subscribers)
- Tripled the number of OTT subscribers in a 1-year period
- Decreased annualized churn rate by over 25% in a 1-year period
- Increased ARPU by 20% in a 1-year period

VAS Product Manager

from 08.2015 to 12.2015 (4 months)
Воля, Киев (Telecommunications and networking)

- Managing the company’s VAS products (additional TV packages, antiviruses, VOD and other services)
- Analyzing research findings to develop insights and strategic recommendations
- Monitoring competitors’ products and offers
- Analyzing sales results, monitoring changes and implementing suggestions and improvements for products development
- Launched and managed the TV Metrics dashboard project

Associate Product Manager

from 05.2014 to 03.2015 (10 months)
Mobile Customer Connect (Toronto, Canada), Торонто (IT)

- Identifying potential clients through Market research
- Communicating with clients both prior and throughout the order process
- Assisting with the copy writing of marketing materials
- Utilizing social networking opportunities to facilitate sales and increase brand awareness
- Supporting Product Manager with regards to product development and client support
- Supporting Sales Manager on active leads
- Coordinating ad hoc projects
- Monitoring market trends
- Assisting in developing brand strategies and preparing marketing materials
- Evaluating the performance of executed marketing initiatives and advertising campaigns to ascertain their effectiveness in meeting objectives
- Coordinating objectives with marketing, creative, and advertising departments

Administrative Assistant

from 03.2014 to 05.2014 (2 months)
Ukrainian World Congress (Toronto, Canada), Торонто (public organization)

- Coordinating and preparing observers applications for the Presidential Elections in Ukraine (May, 2014)
- Documentary support and correspondence with observers
- Coordinating and reviewing grant projects
- Assisting in the development of UWC processes

Marketing Intern

from 09.2013 to 01.2014 (4 months)
Consultec Ltd (Toronto, Canada), Торонто (Construction, architecture, interior design)

- Updating and organizing current marketing materials
- Updating web marketing tools – Google+, LinkedIn
- Developed a marketing plan to Increase the company's awareness and performance
- Participated in developing an implementation plan of the marketing report recommendations

Education

Киевский национальный экономический университет имени Вадима Гетьмана

Международная экономика и менеджмент, финансовый менеджмент, Киев
Higher, from 2008 to 2013 (4 years 9 months)

Additional education and certificates

Sheridan College, Canada

2013, Post-Graduate Program

Knowledge and skills

Jira MS Office Adobe Photoshop Zoho CRM

Language proficiencies

  • Russian — fluent
  • Ukrainian — fluent
  • English — advanced
  • German — beginner

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