Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/2643668/

Work experience

Project Manager

from 07.2023 to now (3 years 4 months)
Укрзалізниця, АТ, Київ (Транспорт, логістика)

1. Leading a pilot project to deploy Wi-Fi networks on passenger trains; successfully completed the Wi-Fi rollout on Intercity trains.
2. Launched a pilot project and prepared technical requirements for implementing the use of a prorgam cash register (PRRO) for payments in long-distance trains, followed by its expansion across Kyiv-based train services.
3. Development of the mobile application of JSC Ukrzaliznytsia:
- the mobile application has become the key sales channel – more than 60% of tickets;
- introduced tracking and automatic ticket redemption services in the mobile application;
- implemented integration with the “Diia” service, integration with "Army+".
- implemented effective mechanisms to block ticket speculators.
4. Commissioned the new website booking.uz.gov.ua, which allows using a shared account with the mobile application, through which more than 13% of tickets are sold.
5. Development of services:
- launched new services for remote ordering of tickets for special carriages for people with disabilities, for remote ordering of tickets by military personnel, for foreigners, for groups of passengers.
6. Conducted successful tender procurements for the SMS sending service through national operators.
7. Prepared technical requirements and participation in the development of a mobile application for ticket validation (verification).

Head of Product Development for E-Commerce and Client Solutions

from 11.2016 to 06.2023 (6 years 8 months)
Укрпошта, Київ (Транспорт, логістика)

- Development of new products for e-commerce and customer solutions;
- Development of projects for regulations, normative, methodological and other documents, their implementation;
- Monitoring the implementation of customer solutions in branches, providing methodological assistance to branches;
- Review of claims and lawsuits materials, formation of relevant information for considerations;
- Improvement of production organization, postal technology and business;
- Formation of technological maps for postal products;
- Formation of business requirements for products in terms of IT integration, delivery times, additional services, tariff policy;
- Coordination of the Operations direction in the implementation of customer solutions;
- Support of the operational part of projects for e-commerce and customer solutions.

Head of Logistics Department

from 06.2016 to 11.2016 (6 months)
MD Group (Fashion Partners), Київ (Роздрібна торгівля)

•Goods supply of the retail chain clothing, footwear and accessories (160 stores)
•Developing and implementation measures to optimize logistics costs and procurement of raw materials
•Formation of internal policies and policies to work with business partners
•Preparation and control of the logistics budget
•Audit and reorganization of business processes of the Logistics department
•Implementation of a new accounting system in the warehouses
•Implementation of KPI system for the Logistics department
•Implementation of the personnel motivation system
•Organization of the reporting system of the Logistics department
•Organization of departments: foreign trade, goods accounting, warehouses, transport.

Head of Logistics Department

from 02.2015 to 05.2016 (1 year 4 months)
MOYO, Kyiv (Retail)

The reorganization of processes in Logistics department to serve retail chain and internet store MOYO:
• optimization of business processes logistics department for WMS implementation;
• reorganization of the warehouse in expanding the range and increasing turnover internet store – more than 60 000 SKUs;
• implementation of motivation program for personnel – more than 100 warehouse workers and couriers;
• optimization of storage - implementation of storage bins in a warehouse;
• implementation of deliveries control (tracking orders) from order placing to delivery to end-customers;
• ensure in-time delivery of products to retail outlets and customers;
• negotiations and claim work with carriers;
• inventory and shipment management.

Logistics Director

from 10.2013 to 11.2014 (1 year 2 months)
Marko Pharm, Київ (Медицина, охорона здоров'я, аптеки)

• Managing of logistics department;
• Stock level control;
• Ensure timely delivery of finished products to retail outlets and distribution centers to customers ;
• Customs clearence and certification of cosmetic and pharmaceutical products;
• Claim work with suppliers and transport companies;
• Demand planning, inventory and stock control;
• Development of business processes , KPI definition ;
• Implementation of staff motivation program.

Project Manager & Global Distribution Center P&P Line Manager

from 11.2010 to 05.2013 (2 years 7 months)
Oriflame, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Responsibility:
•preparation and implementation of the project, managing of Pick-to-Light picking line (4000 sqm, WMS, staff - 300 pers.)
•development and standardization of business processes of warehousing and orders transportation
Achievements:
•successful implementation of the project of automated line at the company (drafting, participation in project implementation, monitoring of investments and the stages of the project)
•increasing of picking productivity (up to 1200 pcs/hour/person)
•increasing of productivity up to 3000 orders per hour for more then 95% clients
•improvement of order picking quality more then 5 times
•managing of Distribution Center with staff of 300 people
•implementation of KPI for automated P&P line
•improvement of service and maintenance cost for equipment

Head of Regional Distribution Center (Head of logistics department)

from 09.2009 to 10.2010 (1 year 2 months)
Oriflame, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Responsibility:
•managing of Regional Distribution Center Oriflame Ukraine (class A, 22000 sqm): warehouses, transportation department, Custom clearance and certification department, inventory department, customer service, coordination with the 3PL operators
•preparation and execution of budget
Achievements:
•moving operations from small warehouses to Distribution Center with non-stop for client service
•managing of Distribution Center with staff of 500 people
•implementation of KPI for Distribution Center
•improvement of import freight costs - successful start with local carriers

Head of logistics department for BUM (Belarus, Ukraine, Moldova)

from 09.2007 to 08.2009 (2 years)
Oriflame, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Responsibility:
•implementation of WMS
•definition of KPI & KBI, departments efficiency assessment
•development and standardization of business processes of warehousing and orders transportation
•development and implementation of new services for clients: individual packing, co-packing, sets, order tracking for customers, promotional products packaging, sms service
•Inventory & stock control
•logistic expenses decrease
•determination of policy for work with suppliers and business partners (service companies (cleaning, packing), equipment and row-materials suppliers, transportation companies)
Achievements:
•increasing of efficiency due to implementation of address storage at the company warehouses in Ukraine, Belarus, Moldova with product range up to 4000 SKUs
•increasing of picking productivity (up to 800 pcs/hour/person) by implementation of ABC analysis for the manual picking line
•implementation of orders tracking
•successful implementation of WMS
•moving of orders delivery outsource

Head of Internal Operations Department

from 04.2004 to 08.2007 (3 years 5 months)
Oriflame, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

•development and standardization of business processes of warehousing and orders transportation
•development and implementation of new services for clients: individual packing, co-packing, sets, order tracking for customers, promotional products packaging, sms service, marking orders, group and individual picking of customer orders
• expenses analysis and decrease

Demand planning manager

from 02.2001 to 04.2004 (3 years 3 months)
Oriflame, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Increase throughput
Reduce inventory levels

Service Center Supervisor (L'viv) and Key Account Manager

from 01.1999 to 02.2001 (2 years 2 months)
Oriflame, Львів (Оптова торгівля, дистрибуція, імпорт, експорт)

Managing of Service Center
Trainings and teaching of key clients

Coordinator on the Relationship with Distributors

from 02.1998 to 12.1998 (11 months)
Oriflame, Львів (Оптова торгівля, дистрибуція, імпорт, експорт)

Trainings and teaching of key clients

Programmer and Responsible for Teaching of Personnel

from 03.1995 to 02.1997 (2 years)
Science Research Institute of Metrology and Standards, Львів (IT)

programming and teaching

Education

L’viv National University

Philosophy (post-graduate education), L'viv
Higher, from 1995 to 1998 (3 years)

L’viv National University

Mathematics and Mechanics, Mathematics, L'viv
Higher, from 1990 to 1995 (5 years)

Additional education and certificates

Management training, Yuri Nekrasov

2012

Time management and Team development trainings (DISC typology)

2011

Warehouse logistics training, A.Maksimovky

2009

Stock management and warehouse logistics, E.Pavlova

2008

Supply chain management, Moscow State Road University

2007

Knowledge and skills

• MS Excel
• MS Office
• 1С
• PHP
• SQL
• Database
• Робота з клієнтами
• Work with clients
• Driving License (category B)
• Projects implementation and leading
• Ability to leadership and teamwork
• Negotiation experience
• Trello

Language proficiencies

• Ukrainian — fluent
• English — above average
• Polish — average

Additional information

Public Activities: Marriage Encounter community