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Work experience

Outbound Marketing Manager

from 08.2017 to now (6 years 9 months)
RubyGarage, Дніпро (IT)

— Email correspondence with customers.
— Maintaining conversations with leads in an online chat - Intercom.
— Work with a Sales Team to develop outbound email marketing campaigns.
— Generate qualified sales opportunities based on criteria defined by the Sales Team.
— Research prospects on the market using all possible searching tools, continuous improvement of search methodologies and approaches.
— Database fulfillment depending on the requirements/client portraits created by a Sales Specialist.
— Maintainance integrity of the contact database by adding, deleting, and updating contact information and ensuring that data is accurate and mailing lists are valid.
— Assistance to the Sales Specialist with creating campaigns.

Outbound Marketing Manager

from 08.2016 to 08.2017 (1 year)
DesigningIT, Дніпро (IT)

- Prospecting to target leads;

- Launching marketing campaigns; 

- Emailing with customers;

- Global data researching;

- Increasing and keeping database with leads;

- Finding personal contact information;

- Writing templates depends on activities;

- Segmentation of data; 

- Searching and testing new applications which can improve work processes;
 - Social networks promotion in general and before conferences;

Support manager

from 07.2015 to 06.2016 (11 months)
Allunite, Днепропетровск (IT Startup)

•Coordination the launch process of the company according to goals and requirements of CEO’s.
•Analyzing and reporting KPIs.
•Reporting and daily control of company's CRM system (PipeDrive).
•Creation of marketing texts/season promotions.
•Close cooperation with designer and participation on delivery process of end-result to customers.
•Daily Updating and Support database of customers.
•Customer Support Services(closing emails from customers; assistance with solving technical issues).

Education

National Mining University of Ukraine

Computer science, Dnepropetrovsk
Higher, from 2008 to 2013 (4 years 9 months)

Specialist degree

Additional education and certificates

American English Center

Февраль 2015 - Октябрь 2015

Exigen Services, Quality Assurance

Март –Апрель 2015

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• English — above average

Additional information

Understanding of the main stages and artifacts of software development life cycle.
SQL;
Creating, updating and supporting all test documentation (test plan, test cases, check lists, bug reports); Understanding of Scrum methodology.