Contact information

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Work experience

Project manager

from 12.2015 to now (8 years 5 months)
IT

Менеджер проектов

from 08.2015 to 12.2015 (4 months)
Lamoda Group, Москва (Retail)

Бизнес Аналитик

from 03.2014 to 08.2015 (1 year 5 months)
Lamoda Group, Москва (Retail)

- IT Project Management and participation in the projects of customer care department as a member of the team. Discuss requirements and control of the project implementation.

- Communication with our foreign partners regarding our collaboration

- Preparation of technical specifications for IT projects

- Analysing business processes of our department and finding ways for improvement

Achievements and key skills:

- Ability to prepare project docucumentation, IT specifications

- Experience in working with foreign partners, suppliers. Co-management projects.

- General knowledge in the field of developing of IT- business processes, knowledge of the principles of IT systems and project development lifecycle

Projects:

- Launch of the new ticketing system for processing customer's requests - implementing current business process on a new system

- Taking part in the improving of the refund process, implementing new features for the customers and CC operators that helps to decrease costs and improve productivity

Младший специалист IT отдела

from 08.2013 to 03.2014 (7 months)
Lamoda Group, Житомир (Retail)

Education

Житомирский государственный технологический университет

Информационно-компьютерных технологий, Житомир
Higher, from 2009 to 2014 (4 years 9 months)

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — advanced

Additional information

Personal Qualities

Persistent, responsible, ready to learn and do it fast, result oriented person.