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Additional information

Highly skilled Senior QA Engineer is willing to join a new environment and contribute to its growth and development using my expertise in the testing different types programs: web, desktop and mobile applications (Android, iOS). My experience will be very advantageous in meeting the company’s objectives.

Skills:
•Work experience in QA area is more than 10 years and support environment is over 5 years.
•Excellent and effective communication and writing skills.
•Able to answer inquiries and provide information to customers.
•Excellent ability to meet deadlines.
•Process oriented approach.
•Able to work under pressure and independently.
•Strong knowledge of bug-trucking system (Jira, Moovia, Bugzilla, xp-dev).
•Proficient with Netbeans, Adobe Photoshop, CMS, etc.
•Expertise in MySQL, beginner in UNIX systems, HTML, CSS and PHP.
•Able to work with different shopping carts, such as Magento, osCommerce, Zen Cart, X-Cart, etc.
•Responsible for other duties as assigned.
•Adept in computer and internet applications.
•Excellent time management skills.
•Strong familiarity with Windows operating systems and antivirus systems knowledgeable in PC hardware.
•Skilled in Helpdesk Management, User Support and Remote Facility Management/Support and Troubleshooting.
•Knowledgeable in User Support.
•Resourceful and result-oriented worker.
•Able to explain the type and cost of services offered.
•Have experience in client relationships management.