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Additional information

curriculum vitae
NATALIA SHTANKO

Objective

Currently looking for a new and challenging position, one which will make best use of my skills and experience while enabling further personal and professional development. Highly interested in the position of secretary.

Personal information:

Name
Natalia Shtanko
Adress
Sumgaitskaia5 Str. , Kharkiv, Ukraine
Telephone
mob.[open contact info](look above in the "contact info" section)
E-mail
Skype
[open contact info](look above in the "contact info" section)
shtanko_natalia
Nationality
Ukrainian
Date of birth
10\09\1989
Work experience:

Dates (from – to)
November 2014 – 2016
Name and address of employer
Kharkiv Confucius Institute
Liberty Square 6, Kharkov, Ukraine
Type of business or sector
Education sector
Occupation or position held
Secretary
Main activities and responsibilities
Excelled in role requiring the ability to handle a variety of education service and administrative tasks and resolve students issues with expediency.
Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry students, researched and rapidly solved problems
Led "cleanup" of Confucius Institute database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
Consistently praised by management for the quality and timeliness of reports, attention to detail.

Education and training:

Dates (from – to)
2007-2012
Name and address of education
Kharkov Institute of trade and economic of Kyiv national university of trade and economic
Kharkiv Otakar Yarosh Lane, 8.

Faculty
Trade, hotel - restaurant and tourism business
Dates (from – to)
2012-2013
Name and address of education
Kharkiv national Academy of municipal economy
Revolution Street, 12

Faculty
Management
Personal skills and competences
Responsible, assidious, attentive, diligent, highly organized and able to adapt to new things. I am hard worker and eager to learn new things. I can be very patient and interested obtaining the best results. Working efficient even under stress. I’m able to meet deadlines, work in multi-cultural environment, openness in communication with people, energetic and positive outlook, disciplined, have good strategic and logical vision. I’ve got remarkable ability in handling and working collaboratively with a variety of people, superior human relations, interpersonal and problem solving skills. I’m also good in oral and written communication skills.

Mother tongue:
Russian
Ukrainian
Foreigh languages:

English
Pre-intermediate
Romanian
Advanced
Technical skills
and competences:
- Microsoft Office (Word, Excel, Power Point)
- Internet