Contact information

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Work experience

Вчитель англійської

from 09.2022 to now (2 years 11 months)
Englishdom, Дистанційно (Освіта, наука)

Room Service Manager

from 04.2010 to 10.2015 (5 years 6 months)
Royal Caribbean International, Miami, Passenger cruise ship – Allure of the Seas - the biggest cruise ship in the world!, Miami (Cruise Ship)

•Resolve customer complaints regarding food service.
•Train workers in food preparation, and in service, sanitation, and safety procedures.
•Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
•Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
•Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
•Record production, operational, and personnel data on specified forms.
•Develop equipment maintenance schedules and arrange for repairs.
•Requisition supplies and equipment needed to ensure quality and timely delivery of services.
•Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
•Present bills and accept payments.

Education

Kamyanets-Podilsky National University, Ukraine

English, German languages, Master (MSc/MA), Kamyanets-Podilsky
Higher, from 2003 to 2008 (4 years 9 months)

English, German languages, Master degree(MSc/MA)

Knowledge and skills

• Наполегливість

Language proficiencies

• German — average
• Italian — average
• English — advanced

Additional information

I am communicative, hardworking, responsible, creative, team player. I am very motivated and willing to learn. Starting a new task I’m doing my best to meet all expectations, no matter how much efforts I have to make. Never give up is my motto.
One of the key components of leadership is the ability to obtain cooperation from others. That’s what motivation is all about. By my willingness to do a task, I serve as an example to others.