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Work experience

Chief Specialist of data center at Ukrtelecom

from 11.2015 to now (8 years 6 months)
ПАТ "Укртелеком", Dnipro (Telecommunications and networking)

- Providing round the clock monitoring of the server, application software, network equipment and services in SCOM;
- Work with the HP & IBM hardware;
- Promptly informing profile specialists to eliminate the emergency situations on the equipment and systems, involving in the investigation of their causes and taking all necessary steps to prevent such situations in future. Maintaining operational and technical documentation;
- Working with the team: organization, planning and managing group of shift engineers. Staffing schedules and allocation of responsibilities. Number of subordinates: 9 people;
- Search and analyze root cause of technical problems;

Tools: Microsoft SCOM, Service desk, Microsoft office, manage team-page at SharePoint 2007, Microsoft Lync, ILO initial configuration of the server (hp dl380 G, IBM BladeCenter HS 21, RX6600), APC symmetra px system, servicedesk, etc.

Manager of data center at Ukrtelecom

from 10.2014 to 11.2015 (1 year 1 month)
ПАТ "Укртелеком", Dnipro (Telecommunications and networking)

- Participate in the acceptance testing of implemented system;
- Perform acceptance testing;
- Deploying testing environment;
- Execution of a group of call center functions (L1, L2 line);
- Providing round the clock monitoring of the of the server, application software, network equipment and services in Host monitor;
- Work with the HP & IBM hardware;
- Promptly informing profile specialists to eliminate the emergency situations on the equipment and systems, involving in the investigation of their causes and taking all necessary steps to prevent such situations in future. Maintaining operational and technical documentation;
- Working with the team: organization, planning and managing group of shift engineers. Staffing schedules and allocation of responsibilities. Number of subordinates: 8 people;
- Search and analyze root cause of technical problems.

Tools: Host monitor , Microsoft office, manage team-page at SharePoint 2007, Microsoft Lync, ILO initial configuration of the server (hp dl380 G5-G8, IBM BladeCenter HS 21, RX6600), APC symmetra px system, Elastix, Service desk, Microsoft SCCM, etc.

Engineer with computer systems

from 10.2011 to 10.2014 (3 years)
ПАТ "Укртелеком", Dnipro (Telecommunications and networking)

- The collection and analysis of data in the event of incorrect operation of the software, software updates or the introduction of new software;
- Implementation of call center functions (L1, L2 line), collecting and analyzing data, sending data to the appropriate departments;
- Remote User Support;
- AnyKey functions;
- Technical Support;
- Work with computer Hardware;
- Windows OS administration
- Software installation and administration
- Cleaning PC
- Search and analyze root cause of technical problems.
- Work in domaine

Education

Open International University of Human Development "Ukraine"

Economic Cybernetics, Mykolaiv
Higher, from 2007 to 2012 (4 years 9 months)

Magister

Computer Academy “IT-STEP”

Programing, Dnipro
Higher, from 2007 to 2011 (3 years 9 months)

International Academy of Business and Law

Enterprise economy, Dnipro
Higher, from 2005 to 2007 (1 year 9 months)

Specialist

Additional education and certificates

Тренинг-практикум «Эффективный менеджмент» консалтингового центра «Consulting Center IPCM»

7 дней

Basic web and SQL for software testing

1 месяц

Software testing

2 month

Knowledge and skills

Language proficiencies

• English — average
• Ukrainian — fluent
• Russian — fluent

Additional information

I participated in the acceptance testing of implemented system and perform acceptance testing. Have a good knowledge of administration WIN OS. More than one and a half years of work a team leader. I have good experience in HTML and CSS layout, and working with web developer plugins: firebug, selenium ide, etc…
Extensive knowledge of all stages in software development life cycle and testing cycle. I know principles and methods of testing.
Understanding of the structure and the filling of test cases, test plans, testing levels and bug reports. Writing basic MS SQL queries. I have ability to analyze root cause of technical problems.
Ability to communicate and to find a common language with designers, programmers, community managers, users.
I can work in bug tracking systems, as: Atlassian Jira, Mantis.