Resume from February 18, 2018 PRO

Игорь

Network Engineer

Employment:
Full-time, part-time.
Age:
37 years
City of residence:
Odesa
Ready to work:
Odesa, Remote

Contact information

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Work experience

Customer support engineer

from 02.2008 to now (16 years 3 months)
ТРК БРИЗ, Одесса (ISS)

Customer care, hardware and software troubleshooting and diagnostics, both sides.
Additional tasks: configuration, troubleshooting and monitoring of provider's hardware ( L2 Ethernet switches D-link DES series);
Analysing and making bug reports , tracking incoming tickets and incoming phone calls.
Over 10 years of work (and counting) I have been promoted twice, managed to train 6 new recruits, 3 of them working till present.
Have been pomoted to position of designer.
Responsibilities includes print design(flyers and billboards), web-design and logo-redesign, communication with print agency.

Education

ОНАС им.Попова

Информационные сети связи, Одесса
Higher, from 2002 to 2008 (5 years 8 months)

Additional education and certificates

UX/UI Mail.ru Group

месяц

Knowledge and skills

Adobe Photoshop Windows CSS HTML SketchUp Linux Adobe Lightroom PC User JavaScript Adobe Flash Internet User Java Marvel Adobe Illustrator Adobe Muse СС Nagios BASIC Cacti Adobe Hardware Troubleshooting Graphics ActionScript SketchApp Html+CSS

Language proficiencies

  • English — average
  • Russian — fluent
  • Ukrainian — fluent

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