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Work experience

Accounting manager

from 03.2025 to now (1 year 6 months)
Frontline Express Inc (Trucking company, US market), Remote (Transportation and logistics)

• Verified daily freight documentation for accuracy, completeness, and compliance with operational requirements.
• Managed freight factoring processes in coordination with Apex Capital Corp, ensuring accurate and timely processing.
• Prepared weekly driver payment statements, ensuring accurate calculation and documentation.
• Compiled monthly dispatcher performance reports to support management analysis and performance tracking.
• Maintained and updated internal records and operational documentation using Google Workspace.
• Collaborated with cross-functional departments to investigate and resolve order-related issues.
• Maintained professional communication with brokers, factoring companies, and drivers via phone and email.
• Entered, updated, and managed operational data using Quick Manage TMS.
• Managed the claims process, including documentation preparation, claim submission, follow-up, and resolution.

Accounting manager / Head of accounting department

from 03.2023 to 07.2024 (1 year 5 months)
UT-Service Inc. (Expedited carrier, US market), Remote (Transportation and logistics)

• Reviewed daily freight and financial documentation for completeness, accuracy, and compliance with internal requirements.
• Managed freight factoring processes in coordination with TAFS and RTS Financial services, ensuring timely and accurate transaction processing.
• Prepared and submitted financial reports to support internal reporting and operational decision-making.
• Followed up with brokers, carriers, and other stakeholders to obtain missing documentation, email confirmations, and updated rate confirmations.
• Processed incoming and outgoing payment transactions accurately and in a timely manner.
• Managed payroll and invoice payments for drivers and office staff, ensuring accurate and timely processing.
• Collaborated with cross-functional departments to investigate and resolve order-related and payment-related issues.
• Maintained consistent professional communication with brokers, factoring companies, drivers, and internal teams via phone and email.

Tracking specialist

from 10.2022 to 12.2022 (3 months)
Tiger Critical Logistics Inc. (Trucking broker, US market), Remote (Transportation and logistics)

•Updated and maintained critical and location-specific load information within the Omnitracs Sylectus platform, ensuring accurate and timely shipment visibility.
•Created, entered, and managed load records using the IVIA platform.
•Monitored loads throughout their lifecycle to ensure accurate tracking and timely updates.
•Maintained daily communication with carriers via email to coordinate shipments and address operational requirements.
•Processed transportation orders and maintained accurate, up-to-date shipment records.
•Reviewed and processed transportation documentation, ensuring completeness and accuracy.
•Utilized key transportation management and logistics platforms, including Omnitracs Sylectus Alliance Connect and IVIA, to support day-to-day operations.

Accounting assistant, data entry specialist

from 06.2021 to 01.2022 (8 months)
Unicorn LLC (Trucking company, US market), Kyiv (Transportation and logistics)

•Reviewed and verified daily freight documentation to ensure accuracy, completeness, and compliance with operational requirements.
•Maintained and organized operational data to support accurate reporting, analysis, and future business needs.
•Analyzed operational data to identify trends and support process and performance improvements.
•Prepared and presented weekly operational reports to management, providing clear and accurate performance insights.
•Followed up with relevant parties to obtain missing documentation, including rate confirmations and email confirmations, ensuring records remained complete and up to date.
•Calculated and processed driver payroll accurately and in accordance with established procedures.
•Collaborated cross-functionally with internal departments to investigate and resolve order-related issues.
•Entered, updated, and managed operational data within the Ditat TMS system, ensuring data accuracy and consistency.

Customer support representative / Operations manager

from 12.2018 to 01.2021 (2 years 2 months)
TVM Rosso, LTD (Expedited Carrier, US market), Remote (Transportation and logistics)

•Managed a high volume of inbound and outbound calls with customers, drivers, and logistics partners, ensuring clear and professional communication.
•Handled customer complaints and inquiries, providing timely and effective resolutions to maintain high service standards.
•Coordinated with relevant departments to investigate and resolve shipping and receiving issues.
•Provided customers with accurate, up-to-date information regarding order and shipment status.
•Supported and guided drivers throughout transit, assisting with operational and delivery-related issues.
•Maintained professional communication with customers, carriers, and logistics companies via phone and email.
•Reviewed daily freight documentation to ensure accuracy, completeness, and compliance with operational requirements.
•Utilized Omnitracs Sylectus Alliance Connect for freight tracking, shipment coordination, and communication with drivers and partners.and communication

Customer support representative

from 06.2018 to 11.2018 (6 months)
Global Express Cargo, LLC (Expedited Carrier, US market), Kyiv (Transportation and logistics)

•Managed high-volume inbound and outbound calls, maintaining clear, professional, and customer-focused communication.
•Responded promptly to customer and internal email inquiries, providing accurate and timely information.
•Coordinated with drivers throughout transit operations, providing real-time support and resolving operational issues.
•Investigated and resolved shipping and receiving issues to help ensure smooth and efficient logistics operations.
•Provided accurate load and shipment information to customers, drivers, and internal teams via phone and email.
•Addressed a wide range of customer service inquiries while maintaining consistently high service standards.
•Utilized Omnitracs Sylectus Alliance Connect to support shipment coordination and day-to-day transportation operations.

Personal assistant to CEO

from 12.2016 to 06.2018 (1 year 7 months)
Group of companies «FUTURE-CUPS», Kyiv (Оптова торгівля, дистрибуція, імпорт, експорт)

Project manager

from 01.2016 to 12.2016 (1 year)
Group of companies «FUTURE-CUPS», Kyiv (Оптова торгівля, дистрибуція, імпорт, експорт)

Education

National Transport University

Master's degree with honours in FEA management., Kyiv
Higher, from 2019 to 2020 (1 year)

National Transport University

Bachelor degree with honours in Transport management and logistics., Киев
Higher, from 2015 to 2019 (4 years)

Additional education and certificates

Graduated from accounting courses and 1C ENTERPRISE

2016, 6 months

Knowledge and skills

• 1С:Підприємство
• Adobe
• Користувач ПК
• MS Office
• Ведення CRM
• Лідерство
• Ведення документації
• Уважність
• Комунікабельність

Language proficiencies

• Ukrainian — fluent
• English — above average