Resume from February 13, 2024

Ifeanyi

Оператор call-центра

Employment:
Full-time, part-time.
Age:
32 years
City:
Kyiv

Contact information

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Work experience

Customer Service Representative

from 01.2015 to 12.2016 (1 year 11 months)
Grupo Noa, America (Telecommunications and networking)

With the little period i worked with Grupo Noa, I was able to maintain a high rate of positive call with the Customers and write down my reports accurately.
My responsibility is to accept the in-coming calls from the Customers , ask questions, check for possible solutions and solve their questions.
They end up happily and eliminate them politely if the caller is an arrogant and hostile one.

I have achieved high productivity during my working time.
And I will keep maintaining the standard.

Education

Ternopil State medical University

Ternopil
Secondary, from 2011 to 2017 (5 years 9 months)

EDUCATIONAL OBTAINED WITH DATES:
Community Primary school, Ngwo .Enugu State1996-2001
College of The Immaculate Conception, Uwani. Enugu State2002-2008
Liverworth Movie Academy2008-2010
Lugansk/Ternopil State Medical University2011- 2017
Kiev Medical University (Prospective Post-Graduate student)2017 – Date

Additional education and certificates

Online Lesson. LAMA

3 weeks

Knowledge and skills

PC User MS Excel Grammatically correct speech Writing, Good communication, Tolerance, Computer,Strong Internet

Language proficiencies

English — advanced

References

Edgar Ugbabe

Edgar Ugbabe

Supervisor, Grupo Noa

Contact details are hidden

Additional information

OBJECTIVE CAREER:
To pursue & develop a professional career in Educational Institution as a Teacher/Trainer and Costumer representative. In the world of Creativity, excellence is my Target and Impact my Knowledge to the society and thus, via an Institution I find myself, I can submit my Knowledge Quota to making the institution a number one institution in my field.

I like Teaching because it is profession that deals with psychology, good manner f communication, tolerance, sociability and punctuality.
I have worked as a teacher in early days.

I like being a Customer Representative because; I like administrative jobs with good communication. I like writing and putting down data. - Data Entry. - Desktop Publishing. - Good Communication. - Typing. - Writing. - Computer. - Organization. - Strong Internet And I have worked as a Customer service /Rep. With the experience, Good communication, writing, data entry, Typing, and Computer are also needful skills.

I am very much interested in this job vacancy provided by your company, because I believe I have what it takes to handle the position with my experiences and qualification.

I am ready to communicate with clients.
I am ready to hold it as a responsibility for best service.
I can handle in-coming call and other related duties.



EDUCATIONAL OBTAINED WITH DATES:
Community Primary school, Ngwo .Enugu State1996-2001
College of The Immaculate Conception, Uwani. Enugu State2002-2008
Liverworth Movie Academy2008-2010
Lugansk/Ternopil State Medical University2011- 2017
Kiev Medical University (Prospective Post-Graduate student)2017 – Date


QUALIFICATION OBTAINED WITH DATES:
First School Leaving Certificate (FSLC)2001
Senior Secondary School Certificate (SSCE)2008
Movie Academy Certificate 2010
Medical University Diploma

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